Cloud Support Engineer
3 weeks ago
Cloud Support Engineer Job Description
Job Description:
- Ability to translate application requirements into cloud architecture/infrastructure, Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant architectures.
- Capability to select the appropriate services based on compute, data, or security requirements.
- Knowledge of networking concepts (e.g., DNS, TCP/IP, Active Directory, and firewalls).
- Capability to migrate on-premises workload to cloud service providers.
- Knowledge of writing infrastructure as code (IaC) using CloudFormation, JSON, YAML or Terraform.
- Ability to troubleshoot distributed systems.
- Understanding of public cloud (GCP/Azure/AWS) infrastructure management.
- Delivering and maintaining cloud solutions in accordance with best practices.
- Experience in monitoring and auditing systems
- Define and document best practices and strategies regarding infrastructure maintenance
- Must have experience in Provisioning and Configuration of cloud resources in multi-cloud(AWS/Azure/GCP) environment.
- Proficiency in any one of the cloud environment mentioned above is a must.
- Intermediate knowledge on other two platforms are desirable.
Respond to technical issues in a professional and timely manner.
- Skills in API usage, command line interface and SDKs for writing applications. Ability to code to implement essential security measures.
- Must have extensive experience with at least operating system: Linux, Ubuntu, Windows.
Required Skills:
- Proficiency with any public cloud with the core Infrastructure Services for AWS, Microsoft Azure Services and Google Cloud Platform.
- Containerized Environment (EKS/AKS/GKE).
- Experience hosting an application on GCP using Compute Engine, App Engine, Cloud SQL, Kubernetes Engine, Cloud Storage.
- Networking principles and protocols such as IP subnetting, routing, firewall rules, Virtual Private Cloud, Load Balancer, Cloud DNS, Cloud CDN, etc.
- Advance level hands on knowledge of AWS services such as EC2, VPC, RDS, S3, Route 53/DNS, Clustering (EKS and ECS), Log Management and IAM.
- Advanced knowledge and troubleshooting of Azure Compute Instances, Azure Storage, Azure Backup, VNet, Subnets, NSG/ASG, IAM, Azure RBAC, SSL, Traffic Manager, Azure DNS and Load balancers.
- Advanced hands on GCP Compute, Cloud Storage, GCP IAM, SSL Certs.
- Strong notions of security best practices (e.g. using IAM Policies & Roles, SSL, KMS, etc.).
- Experience with configuration management tools (Terraform, Ansible, Puppet/Chef).
- Unix/Linux, Windows basic administration.
- Hands On Knowledge on Service Now, Incident Management, Change Management and other ITIL processes.
- Good written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate IT concepts to technical and nontechnical audiences.
- Practical problem solving and troubleshooting skills.
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