Customer Service Team Manager

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

Role DescriptionThis is a full-time role for a Customer Service Team Lead located in Mumbai. As a Customer Service Team Lead, you will be responsible for managing and overseeing a team of customer service representatives. You will ensure the delivery of exceptional customer service, resolve escalated customer issues, and provide guidance and support to team...

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees...

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees...

CUSTOMER SERVICE, Fluent English SSC & HSC Passed. 6 month minimum bpo experience. **Salary**: ₹10,898.10 - ₹37,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before...

CUSTOMER SERVICE, Fluent English SSC & HSC Passed. 6 month minimum bpo experience. **Salary**: ₹19,000.00 - ₹40,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before...

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless...

Job Requirements Job Title: Post Sales Customer HandlingCompany Name: Team TaurusLocation: MumbaiSalary: Not DisclosedQualification: Not specifiedJob Description:Team Taurus is seeking an experienced Executive for Post Sales Customer Handling in Kolkata. If you have 2-6 years of relevant experience and possess exceptional customer service skills, this is an...

Customer Service Manager, ILS West India Job Location : Kanjurmarg, Mumbai This position is responsible for overall customer service and documentation management performance for West region / branch ILS operations including buyers consolidation (CNS) & freight forwarding (IFS) across all major operational locations in India . The position assists the country...

Customer Service Manager, ILS West India Job Location : Kanjurmarg, Mumbai This position is responsible for overall customer service and documentation management performance for West region / branch ILS operations including buyers consolidation (CNS) & freight forwarding (IFS) across all major operational locations in India . The position assists the country...

about the role To have overall accountability for the Quality of solutions provided to multinational Customers. (measure service provided against defined Service Level Agreements) Service Level Management Prepare and publish Program Plan (including Program Structure / Roadmap / Governance Matrix) of Customer Service Strategy; ensure all...

Prioritize and handle 2nd-level escalations in a timely manner to resolve issues. Share resolution details with clients and team. Provide feedback to manager on required process and program changes to ensure customer satisfaction. Assist with training new employees and coaching/training of existing representatives on new products and services. Manage...

Role DescriptionThis is a full-time role for a Customer Service Team Lead located in Mumbai. As a Customer Service Team Lead, you will be responsible for managing and overseeing a team of customer service representatives. You will ensure the delivery of exceptional customer service, resolve escalated customer issues, and provide guidance and support to team...

1. Location: Airoli 2. Handling Inbound calls (US Customer Service) 3. Need to Handle Ecommerce Related Queries 4. Designation: CSA 5. Excellent communication skills needed 6. HSC/ Graduate Fresher or with Minimum 6 Months of Customer Service Experience. 7. Shift Timing 24*7 rotational shift 8. Week off-2 Rotational week off between Monday till Sunday 9....

At Purplle.com, we provide our customers with an exceptional level of service and care. We’re looking for an assistant manager of customer service who can help us maintain this standard and contribute to our growth. The ideal candidate will have experience managing a customer service team, developing and implementing customer service policies, and training...

Assist in providing worldclass customercare to customers by supportingthe front endvia email chat and phone. Consistently workwith other teams to track solve and innovateourprocesses and procedures to provide thebest customer care in the world Liaise withproduction to fix individual customer issues andalterations. Should be empathetic in naturehe must...

At Purplle.com, we provide our customers with an exceptional level of service and care. We’re looking for an assistant manager of customer service who can help us maintain this standard and contribute to our growth. The ideal candidate will have experience managing a customer service team, developing and implementing customer service policies, and training...

At Purplle.com, we provide our customers with an exceptional level of service and care. We’re looking for an assistant manager of customer service who can help us maintain this standard and contribute to our growth. The ideal candidate will have experience managing a customer service team, developing and implementing customer service policies, and training...

At Purplle.com, we provide our customers with an exceptional level of service and care. We’re looking for an assistant manager of customer service who can help us maintain this standard and contribute to our growth. The ideal candidate will have experience managing a customer service team, developing and implementing customer service policies, and training...

about the role Representing and champion the Customer within Orange Business Services Fully understanding the nature of the Customer’s business and the applications they operate over the Orange Business Services network. Working in partnership with the Customer will increase service optimization and ensure that services provided continue to...