PMS (Property Management Systems) Deployment Lea

3 weeks ago


Surat, India Insight Global Full time

Role : PMS Deployment Lead – India Region Location : Remote (India-based) Schedule : includes up to 10% travel for onboarding and team meetings Pay Rate: 35-40 Lakh per Annum, Fixed Interview Process : 2 Rounds Must Haves: 2+ years of experience inReservations, Front Office , or related rooms operations 2+ years ofhotel supervisory experiencein operations Strong familiarity withOracle Opera PMS Experience intraining delivery and preparation Ability to manage deployments across multiple properties simultaneously High attention to detail and strong coordination skills Nice to Haves: Experience withRESERVE CRS, HotSOS, Medallia Concierge, Sertifi , andcredit card processing systems Strong communication skills for global collaboration Experience working with vendors and regional teams Day to Day: Prepare hotel configuration data for Opera Cloud deployment Conduct project kickoff and training webinars for hotel teams Develop and maintain training materials (slide decks, trainer notes, videos) Manage simultaneous deployments across multiple properties Collect, review, and update hotel configuration data per Hyatt standards Maintain relationships with PMS vendors supporting training and implementation Collaborate with hotel teams, vendors, and regional stakeholders globally


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