Miko.ai - Operations Manager - Merchandising

1 week ago


Mumbai, India Miko.ai Full time

Location: Mumbai Experience: 5+ years Department: Sales Operations Company: MikoAbout Miko:Miko is a leading consumer robotics company on a mission to make learning fun and accessible for children through AI-powered companion robots. Founded by IIT Bombay alumni, Miko combines advanced robotics, artificial intelligence, and playful learning to engage children across 140+ countries. Our flagship products - Miko 3 and Miko Mini - are redefining the future of AI-driven consumer tech for families worldwide.Role Overview:We are seeking a highly organized and detail-oriented Operations Manager / Merchandising PM to support Miko's Sales team in the execution of all physical, sales-related projects and programs. This role is critical in ensuring that retail fixtures, exhibition setups, and other large-scale retail initiatives are delivered on time, within budget, and to the highest quality standards.Core Focus & Deliverables:- Project Management: Plan, manage, and coordinate all sales-related projects including retail fixtures, exhibition booths, in-store campaigns, and large-scale retail programs.- Timely Execution: Ensure that all projects are delivered on schedule and meet quality and budgetary specifications.- Vendor & Logistical Management: Coordinate with vendors, suppliers, and internal stakeholders to ensure smooth project execution.- Cross-functional Support: Collaborate with Sales, Marketing, and Operations teams to ensure all physical initiatives align with brand and business objectives.- Continuous Improvement: Identify opportunities to streamline processes, improve efficiency, and enhance the execution of retail programs.Non-Negotiable Requirements:- Gender Requirement: Female candidates only.- Retail Exposure: Proven experience in retail operations, merchandising, or project management related to physical retail environments.- Project Management Skills: Demonstrated ability to manage complex physical projects (fixtures, exhibitions, activations) under tight deadlines.- Vendor & Logistics Expertise: Strong vendor management, coordination, and logistical planning skills.Skills & Competencies:- Excellent organizational and multitasking abilities.- Strong problem-solving and decision-making skills.- Attention to detail and commitment to delivering high-quality results.- Effective communication and collaboration skills across cross-functional teams.- Ability to thrive in a fast-paced, high-pressure environment.Why Join Miko:- Opportunity to lead and execute large-scale retail projects for a globally recognized consumer tech brand.- Work in a dynamic, high-growth environment with global exposure.- Collaborate with innovative teams driving the future of AI-powered learning and robotics.- Make a direct impact on brand visibility, retail execution, and sales success. (ref:iimjobs.com)



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