Call Center Executive

5 days ago

New Delhi, India Autobahn Corporation Full time

Job Title: Call Centre Executive (Male)Department: Customer Experience / Call CentreLocation: [Specify – e.g., Kochi / Regional Office]Reports To: Call Centre Manager / Customer Experience LeadExperience Required: Minimum 1 year in Call Centre or Customer Support OperationsAbout the RoleThe Call Centre Executive (Male) will be responsible for managing inbound and outbound customer interactions across the Group’s Automotive and FMCG divisions. The role requires strong communication, customer service, and coordination skills to ensure an exceptional customer experience and smooth operational support between business teams and clients.Key Responsibilities- Handle inbound and outbound calls for both Automotive and FMCG verticals, including customer queries, product/service information, and feedback collection. - Conduct service reminders, lead follow-ups, and post-service/customer satisfaction calls. - Manage daily call logs and data entries accurately in CRM or internal systems. - Coordinate with respective departments (Sales, Service, Delivery, CRM, Logistics, etc.) to ensure timely updates and issue resolution. - Support campaigns, promotions, and customer communication drives initiated by management. - Maintain daily and weekly reports on call performance, follow-ups, and closures. - Escalate customer concerns appropriately to ensure swift and professional resolution. - Ensure compliance with company communication standards and customer service protocols.Key Skills & Competencies- Excellent verbal communication skills in Malayalam, English, and Hindi. - Strong customer engagement and problem-solving ability. - Proficiency in MS Office, CRM tools, or call management software. - Ability to handle volume-based targets with quality and professionalism. - Good coordination and teamwork skills.Qualifications- Graduate / Diploma in any discipline. - Minimum 1 year of experience in call centre, telecalling, or customer service roles — preferably in Automotive, FMCG, or Retail sectors.

  • Call Center Executive

    6 days ago

    Patparganj, Delhi, Delhi, India SHARP SIGHT CENTER Full time

    Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

  • Call Center Executive

    4 days ago

    Patparganj, Delhi, Delhi, India SHARP SIGHT CENTER Full time

    Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

  • Call Center Executive

    2 days ago

    Delhi, Delhi, India TriEdge Solutions Full time

    Job Position: - Call Center Executive Location**:Delhi** Roles & Responsibilities: call center executive (Hindi) - Attending Inbound calls, Answer the customer query correctly, Customer respect and satisfaction **Salary**: ₹15,500.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance...

  • Call Center Executive

    2 weeks ago

    New Delhi, India Venkateshwar Hospital Full time

    **Roles and Responsibilities** - Manage large amounts of inbound & outbound calls and follow communication script.Excellent English Communication SkillsHospital Exp. Must - ** **Perks and Benefits** - Role:_Healthcare & Life Sciences - Other - Salary:_ Not Disclosed by Recruiter - Industry:_Medical Services / Hospital - Department:_Healthcare & Life...

  • Call Center Executive

    1 week ago

    Delhi, Delhi, India Rational BusinesssCorporation Pvt Ltd Full time

    **Job Title**:Call Center Executive** **Company**: DESMAT - Stationery & Office Products Industry **Location**: Ashok Vihar ( North Delhi) **Job Type**: Full-time **About Us** DESMAT is a reputed brand in the stationery and office products industry, offering a wide range of labels, inks, photo paper, plain film transparent sheets, and other office &...

  • Call Center Executive

    5 hours ago

    Wazir Pur III, Delhi, Delhi, India Cvc Clothing Full time

    We are hiring a **Call Center Executive** with knowledge and experience in supporting e-commerce platforms, specifically for **Shopify websites**. If you have expertise in customer service and have worked with Shopify’s order management. As a Call Center Executive, you will be a key player in providing excellent support to our customers, ensuring smooth...

  • Call Center Executive

    2 weeks ago

    Delhi, Delhi, India Subha Technical Services Pvt Ltd. Full time ₹ 24,00,000 - ₹ 36,00,000 per year

    Job Title: Call Center Executive (Female) – IT Support CoordinationCompany: Subha Technical Services Pvt. Ltd.Location: Nehru Place, New DelhiDepartment: Customer Support / IT OperationsExperience Required: Minimum 2 YearsQualification: Minimum 12th Pass (Graduation Preferred)Job Summary:Subha Technical Services Pvt. Ltd. is looking for a smart, organized,...

  • Call Center Representative

    3 days ago

    New Delhi, India Comrad it Solutions Full time

    Position: Call Center Representative Company Overview: Comrad it Solutions is a leading technology company based in New Delhi, India. We provide innovative solutions to businesses of all sizes, helping them to streamline their operations and achieve their goals. Our team is made up of highly skilled professionals who are passionate about delivering...

  • Call Center Representative

    2 weeks ago

    New Delhi, India Alyana Full time

    Call Center Ambassador Apprenticeship Program with Alyana UK **Location: UK and Remote **(Work From Home) **Job Type**: Full-time, Apprenticeship, Internship **Company Overview**: Alyana UK is a reputable customer service solutions provider, catering to healthcare professionals and clients in the healthcare industry, specifically in the UK. Our focus is...

  • Call Center Executive

    4 days ago

    New Delhi, India Apping Technology Full time

    Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions. - Upsell other products wherever possible. - Ensure you follow the customer service script provided by the company for uniformity. - Also, be well-read on company policies and the website for FAQs or policy related...