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Service Engineer
3 days ago
This job role is by one of our hiring partners on the NextLevel platform. Please apply for prioritised shortlisting.
Key Responsibilities:
Business Development:
- Identify and capitalize on new business opportunities within the textile printing industry.
- Cultivate and enhance relationships with existing clients, focusing on upselling and cross-selling opportunities.
Product Expertise:
- Acquire and maintain comprehensive knowledge of textile printing products and services.
- Stay informed about industry trends, competitive landscape, and emerging technologies to ensure cutting-edge solutions.
Sales Process Management:
- Manage the entire sales cycle from lead generation to deal closure.
- Implement and optimize effective sales processes and pipeline management to ensure efficient and productive operations.
Customer Service Excellence:
- Provide outstanding service to clients by promptly addressing their needs, concerns, and inquiries.
- Resolve customer issues effectively, maintaining high levels of customer satisfaction and loyalty.
Reporting and Analysis:
- Prepare and present regular sales reports and forecasts to senior management.
- Analyze sales data to identify trends, uncover opportunities, and recommend areas for improvement.
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