Service Engineer
3 weeks ago
We are looking for a dedicated and skilled Service Engineer to join our technical team. In this role, you will be responsible for installing, maintaining, and troubleshooting our AushadhAI Scanner. Your focus will be ensuring
optimal functionality and providing excellent customer service.
Job Overview:
- Install, maintain, and repair AushadhAI at client sites.
- Conduct regular maintenance checks and troubleshoot equipment to ensure smooth operation.
- Provide technical support and guidance to customers on-site or remotely.
- Liaise with the engineering and support teams to resolve complex issues.
- Document service and installation actions by completing forms,reports, logs, and records.
- Train customers and users on the operation and maintenance of equipment.
- Stay updated on product specifications and maintenance needs.
- Manage inventory of spare parts and tools required for servicing.
Requirements
- Bachelor's degree in Engineering, preferably Mechanical, Electrical, or related field.
- At least 2 years of experience as a Service Engineer or similar technical role.
- Ability to work independently and manage time effectively.
- Strong communication and interpersonal skills for interacting with customers and team members.
- Willingness to travel to client sites, including potential overnight stays.
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