Customer Sales Specialist

3 weeks ago

Hyderabad, India LinkedPhone - Local & Toll-Free Business Numbers Full time

About LinkedPhone


At LinkedPhone, we empower modern professionals and small businesses with innovative and flexible communication solutions. Our mobile-friendly products redefine business communication, offering freedom and efficiency.


Position Overview


We are seeking a versatile Sales and Customer Relationship Specialist to engage with our core market - small businesses. This role combines the responsibilities of promoting our products to potential clients and providing exceptional support to our existing customer base.


Note: This position is only open to candidates residing in Hyderabad, India. Applicants from other locations will not be considered. Please apply only if you meet this criterion.


Key Responsibilities


  • Promote LinkedPhone's products and services, emphasizing mobility, flexibility, and value for small businesses.
  • Achieve sales targets through effective strategies and connecting with potential clients.
  • Organize daily schedules for lead generation and customer interactions.
  • Conduct compelling product demonstrations and presentations.
  • Foster lasting relationships with clients, ensuring exceptional service and exploring new sales opportunities.
  • Prepare detailed reports and adapt sales techniques based on market feedback.
  • Handle US clients effectively, proactively addressing customer issues.
  • Provide support through voice, email, and chat processes.
  • Escalate unresolved problems to the appropriate internal teams, including software developers.
  • Work in US shift timings to align with customer needs.


Qualifications


  • 1-4 years of experience in sales, customer relationship management and support.
  • Excellent language and communication skills (US English - Spoken and Written)
  • Strong interpersonal, problem-solving, and organizational skills.
  • Proficiency with sales management software and CRM systems.
  • Knowledge of databases (e.g., SQL) is a plus.


What We Offer


A chance to be part of a team that values innovation and customer-centric solutions, with opportunities for professional growth in a thriving tech environment. Join LinkedPhone and be a driving force in reshaping the future of business communication.

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