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Human Resources Manager

4 months ago

Jodhpur, India IGT Solutions Full time

Position: Manager/Sr Manager- HRBP

Location: Bhopal

Employment type: Permanent

Job type: Full time


Profile Summary:


IGT Solutions is looking for Manager/Sr Manager HRBP (BPO/Contact Centre), this role will be responsible to deliver value-added service to management and employees. HRBP is responsible for streamlining HR functions, reporting on HR metrics, enhancing employee engagement and retention, predicting staffing needs, managing termination processes, ensuring staff wellness, and ensuring compliance regulations.


Primary Job Responsibility:


  • Lead a team of HRBPs who are the single point of the contact for the employees and managers in the business unit.
  • Strategize and manage complex and difficult HR Projects cross-functionally.
  • Actively identifies gaps, proposes and implement changes necessary to cover risks
  • Build a strong business relationship with the internal client and facilitates the management team to bring best solutions for employees.
  • Act as the performance improvement driver and provokes positive changes in the people management.
  • Design and maintain organization vitality charts as the performance of the business unit improves.
  • Ensure compliance to company’s policies and procedures as well as local labour law
  • Involves helping the organization's members understand what the change means to them and providing the ongoing guidance and support that will maintain enthusiasm and commitment to the change process.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of IGT Solutions


Who are we looking for?

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Human Resource Management/ Business Studies/Administration/Management/ Psychology
  • Preferable with 10+ years of working experience as HRBP
  • Efficient when working in teams.
  • Has excellent communication, interpersonal, and negotiation skills.
  • Possesses strong skills in project management and change management.
  • Has excellent working knowledge of employment law with the ability to apply it practically to workplace situations.
  • Excellent verbal and written communication skills in English and the language of the supporting market


Key Enablers:


  • Strong communications skills
  • Strong interpersonal skills to effectively build relationships and establish trust, respect, competence, and confidence among peers, associates and applicants
  • Solutions-focused, able to sort through information and develop solutions quickly
  • Comfortable with uncertainty, ambiguity and constant change, yet able to set priorities and execute on assignments
  • Detail oriented with practical approach to problem solving
  • Able to manage high volume workload and have a flexible approach


It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.