Emergy - ServiceNow Developer - CMDB

4 weeks ago

Pune, India Emergys Software Private Limited Innovation for Ag Full time

Job Description :


We are looking for a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform.

You will be responsible for customizing modules, building applications, and integrating third-party services to align with the organization's ITSM, ITOM, HRSD, and business goals.

The ideal candidate should have hands-on experience with scripting, ServiceNow APIs, and multiple modules within the platform.


Key Responsibilities :


- Design, develop, and implement ServiceNow modules (ITSM, ITOM, HRSD, CMDB, etc.)

- Customize workflows, UI policies, business rules, and client/server scripts

- Create and maintain ServiceNow applications, catalog items, and integrations

- Perform unit testing and resolve defects to ensure software quality and performance

- Develop custom applications using ServiceNow Studio and scoped apps

- Integrate ServiceNow with external systems (REST/SOAP APIs, LDAP, SSO, etc.)

- Provide technical support, troubleshooting, and optimization of existing ServiceNow modules

- Collaborate with stakeholders to gather requirements and translate them into functional

solutions

- Maintain platform upgrades, patches, and release management

- Prepare documentation, architecture diagrams, and user training materials


Technical Skills Required :

Core Platform Skills :


- Strong experience with ServiceNow ITSM modules (Incident, Problem, Change, Request)

- Experience in CMDB, Discovery, and Asset Management

- Hands-on with HRSD, ITOM, SecOps, or GRC modules (as & Customization :


- JavaScript, Glide APIs, Client Scripts, Business Rules, Script Includes

- UI Policies, UI Actions, ACLs, and Service Portal Development

- Flow Designer, Workflows, and & APIs :


- REST and SOAP Web Services

- MID Server configuration and integration

- SSO, LDAP, Azure AD & Platforms :


- ServiceNow Studio, Update Sets, Scoped Apps

- Experience with Performance Analytics, Service Catalog, Notifications

- Version Control (Git) and Agile tools :

- Bachelors Degree in Computer Science, Information Technology, or a related field

- 6-8 years of hands-on experience in ServiceNow development and administration

- ServiceNow Certified System Administrator (CSA) - required

- Certified Application Developer (CAD) or module-specific certifications - preferred

- Strong understanding of ITIL framework and service delivery processes


- Excellent problem-solving, communication, and documentation to Have :


- Knowledge of ATF (Automated Test Framework)

- Familiarity with DevOps practices and CI/CD pipelines on ServiceNow

- Experience with multi-instance and domain-separated environments


(ref:hirist.tech)

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