Emergy - ServiceNow ITOM Developer

1 week ago


Pune, India Emergys Software Private Limited Innovation for Ag Full time

Job Description :


- Discovery & Service Mapping Implementation : Design, develop, and maintain ServiceNow Discovery patterns, probes, and sensors to accurately discover IT infrastructure components across diverse environments.

- Implement and configure Service Mapping to automatically create and update relationships between CIs, providing a clear service-centric view of the IT landscape.

- Event Management Configuration : Configure and optimize ServiceNow Event Management to consolidate events from various monitoring tools, filter noise, correlate events into actionable alerts, and trigger automated responses.

- CMDB Management : Ensure the integrity and accuracy of the Configuration Management Database (CMDB) by designing and implementing robust CI classes, identifiers, and reconciliation rules.

- Work on data normalization and reconciliation processes to maintain a high-quality CMDB.

- MID Server Configuration & Maintenance : Deploy, configure, and maintain MID (Management, Instrumentation, and Discovery) Servers to facilitate communication between ServiceNow and various IT infrastructure components.

- Third-Party Integrations : Develop and manage integrations with third-party monitoring tools (e.g., SolarWinds, Nagios, SCOM, Dynatrace) to feed data into ServiceNow ITOM modules.

- Scripting & Workflow Development : Utilize JavaScript scripting, Flow Designer, and Business Rules to build custom functionalities, automate ITOM processes, and enhance data transformation within ServiceNow.

- Troubleshooting & Optimization : Troubleshoot and resolve issues related to Discovery, Event Management, CMDB, and integrations, optimizing performance and data quality.

- Collaboration & Documentation : Collaborate with IT Operations, development teams, and stakeholders to gather requirements, design solutions, and provide technical guidance.

- Create and maintain comprehensive documentation for ITOM configurations, processes, and integrations.

- ITIL Alignment : Apply a solid understanding of the ITIL framework to align ITOM processes with best practices for service operations and continual service Skills ITOM Expertise :

- 4+ years of experience in ServiceNow development with a strong, dedicated focus on ITOM.

- Expertise in Discovery, CMDB, and Event Management modules within ServiceNow.

- Hands-on experience with MID Servers, probes, and sensors for data collection.

- Strong understanding of CI classes, identifiers, reconciliation rules, and CMDB data modeling.

- Experience with Service Mapping implementation and & Scripting :


- Proven experience in integrations with third-party monitoring tools (e.g., SolarWinds, Nagios, SCOM, Zabbix, Dynatrace, Splunk).

- Proficient in JavaScript scripting within the ServiceNow platform.

- Hands-on experience with Flow Designer and Business Rules for process automation.

- Familiarity with REST and SOAP APIs for integration & Best Practices :


- Solid knowledge of the ITIL framework and how its principles align with ITOM processes (e.g., Event Management, Incident Management, Problem Management)
(ref:hirist.tech)

  • Bengaluru, Hyderabad, Pune, India Infosys Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We are seeking a skilled and experienced ServiceNow ITOM and CMDB Developer to join our team. The ideal candidate will have a strong background in ServiceNow platform development and configuration, with a specific focus on IT Operations Management (ITOM) and Configuration Management Database (CMDB) solutions. As a ServiceNow ITOM and CMDB Developer, you will...


  • Pune, India SP Staffing Full time

    Warm Greetings from SP Staffing Services We have an urgent opening from our client for the position below Total Yrs of Exp - 5 to 7 YrsRelv Yrs of Exp - 5 YrsMandatory Skills - Hands-on with ServiceNow platform, especially ITOM modulesDetailed JD:Minimum of 5 years hands-on with ServiceNow platform, especially ITOM modules. Strong verbal and written...

  • Servicenow ITOM

    4 days ago


    Hyderabad, Pune, India Tata Consultancy Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Dear Professional,Greetings from TATA CONSULTANCY SERVICES LIMITEDThank you for exploring career opportunities with Asia's largest IT companyExciting # Job Opportunities for # Experienced ProfessionalsTCS HIRING -SERVICENOW ITOM DEVELOPERTotal Experience Range: 5- 12 yearsMode of Interview: ONLINEJOB DESCRIPTIONCollaborate with cross-functional teams to...


  • Pune, India Emergys Software Private Limited Innovation for Ag Full time

    We are seeking a highly skilled and motivated Senior Developer ITOM to join our IT Service Management (ITSM) and Operations team.The role involves designing, developing, and maintaining IT Operations Management solutions, with a focus on automation, monitoring, orchestration, and integration of enterprise IT systems.The Senior Developer will work closely...

  • ServiceNow ITOM

    7 days ago


    Pune, India PlanetLink Solutions Full time

    Position: ServiceNow Developer Location : Pune / Mumbai Experience: 4+ years Expertise: ITOM / ITAM/ GRC / HRSD Availability: Immediate to 30 Days Need a ServiceNow Sr. Developer with extensive experience in implementing ServiceNow HRSD / ITOM/ ITAM / GRC / solutions over end to end green field implementation lifecycle Candidate should have experience about...


  • Pune, Maharashtra, India Emergys Software Private Limited Innovation for Ag Full time

    Job Description :We are looking for a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform.You will be responsible for customizing modules, building applications, and integrating third-party services to align with the organization's ITSM, ITOM, HRSD, and business goals.The ideal candidate should have hands-on...


  • Pune, India Emergys Software Private Limited Innovation for Ag Full time

    Job Description :We are looking for a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform.You will be responsible for customizing modules, building applications, and integrating third-party services to align with the organization's ITSM, ITOM, HRSD, and business goals.The ideal candidate should have...


  • Pune, India AGILE TECHNOLOGY SOLUTIONS Full time

    Responsibilities :- Discovery & Service Mapping Implementation : Design, develop, and maintain ServiceNow Discovery patterns, probes, and sensors to accurately discover IT infrastructure components across diverse environments.- Implement and configure Service Mapping to automatically create and update relationships between CIs, providing a clear...


  • Pune, Maharashtra, India LTIMindtree Full time

    LTIMindtree are Hiring Senior ServiceNow Developers - (ITOM) Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Noida Experience - 5 + years. PFB JD ITOM + Discovery/ Service Mapping - Candidate must have at least 5+ years of overall ServiceNow experience - Hands-on design, development, and deployment experience with the...


  • Pune, Maharashtra, India LTIMindtree Full time

    LTIMindtree are Hiring Senior ServiceNow Developers - (ITOM)Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, NoidaExperience - 5 + years.PFB JDITOM + Discovery/ Service Mapping- Candidate must have at least 5+ years of overall ServiceNow experience- Hands-on design, development, and deployment experience with the Service-now...