Client Servicing Executive

6 days ago

Ahmedabad, Gujarat, India Nyasa Full time

Job Responsibility:

  • Manage Client Accounts: Develop and maintain strong relationships with clients, serving as the primary point of contact for their needs, inquiries, and concerns.
  • Understand Client Requirements: Gather and analyze client briefs to comprehend their objectives, preferences, and expectations for advertising campaigns or projects.
  • Coordinate Project Execution: Liaise between clients and internal teams, such as creative, media, and production, to ensure smooth execution of projects while meeting client expectations and deadlines.
  • Present Proposals and Reports: Prepare and present advertising proposals, campaign strategies, progress reports, and performance analytics to clients, highlighting achievements and areas for improvement.
  • Provide Strategic Guidance: Offer strategic advice and recommendations to clients based on market trends, consumer insights, and advertising best practices to enhance campaign effectiveness and achieve desired outcomes.
  • Resolve Issues and Conflicts: Address client concerns, complaints, or conflicts promptly and professionally, seeking mutually beneficial resolutions to maintain positive client relationships.
  • Stay Updated on Industry Trends: Keep abreast of industry developments, competitor activities, and emerging advertising trends to offer innovative solutions and maintain a competitive edge.
  • Foster Client Loyalty: Proactively engage with clients to identify opportunities for upselling or cross-selling additional services, aiming to increase client satisfaction and retention.
  • Ensure Compliance and Quality: Ensure all advertising materials and campaigns adhere to regulatory requirements, industry standards, and agency quality benchmarks, maintaining the agency's reputation for excellence.

Requirements:

  • Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.
  • 1–2 years of experience in an advertising or marketing agency environment.
  • Excellent verbal and written communication skills.
  • Strong presentation skills with the ability to build and deliver engaging client presentations.
  • Proficient in MS Word/Excel for drafting briefs, reports, and documents.
  • Proficient in MS PowerPoint / Google Slides for building decks and client presentations.
  • Highly organized with strong attention to detail.
  • Proactive, solution-oriented, and able to manage multiple tasks simultaneously.
  • Passionate about advertising, brand building, and creative communication.

If you believe you possess the essential qualities to be a valuable addition to our team, kindly contact us at jobs@nyasa.co.in or call 87800-80515.

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