Client Service Manager
4 weeks ago
The ideal candidate will not only manage client relationships butalso contribute creatively to campaigns, ensuring ideas are both innovative and executable.
You'll be the bridge between clients and our creative teams—translating visions into resultswhile driving excellence in execution.
Key Responsibilities● Act as the primary point of contact for clients—building, nurturing, and maintaining long-term relationships.● Oversee end-to-end project delivery across campaigns, digital initiatives, and creativeassets.● Collaborate with creative, design, and strategy teams to ensure campaigns meet bothbrand and business objectives.● Contribute to ideation sessions, bringing fresh creative perspectives that align withclient goals.● Manage timelines, budgets, and resources effectively, ensuring projects are delivered ontime and within scope.● Monitor performance metrics, prepare reports, and present insights to clients withactionable recommendations.● Identify opportunities to upsell and grow accounts through strategic planning andinnovative solutions.● Lead and mentor junior team members, fostering a culture of creativity, accountability,and excellence.
Requirements● 6–7 years of proven experience in account management within advertising, creative, ordigital agencies.● Strong creative orientation—ability to evaluate concepts, provide feedback, and thinkbeyond traditional formats.● Solid managerial skills with experience leading teams and cross-functionalcollaborations.● Excellent communication, presentation, and interpersonal skills.● Ability to handle multiple projects simultaneously in a fast-paced, deadline-drivenenvironment.● Strong analytical mindset with comfort in reading data and shaping insights.● Bachelor's/Master's degree in Marketing, Communications, Business, or related fields.
What We're Looking For● A strategic thinker with a creative soul.● Someone who thrives in client-facing roles and can handle senior-level conversationswith ease.● A natural team leader who inspires collaboration.● An individual who respects deadlines as much as ideas.
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