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Account Manager-Client Servicing

2 weeks ago

Ahmedabad, Gujarat, India Communication Crafts Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Established in 2005,
Communication Crafts
is an
Ahmedabad
based creative agency that caters to an enviable clientele across sectors and geographies. Our service portfolio spans arenas as diverse as Social Media, Films, Design, Web Development, and Digital Marketing.

The
Account Manager
will serve as the primary advocate for our clients, ensuring exceptional service delivery, fostering relationships, and driving loyalty and growth. This role blends strategic account management with operational leadership.

Experience: 5-7 years

Industry: Advertisement & Marketing

Location: Sindhu Bhavan Road, Ahmedabad (Onsite Role)

Key Responsibilities:

  • Client Relationship Management:
  • Serve as the main point of contact for assigned clients.
  • Understand client objectives and translate them into clear creative briefs.
  • Build and maintain strong, long-lasting client relationships.
  • Project Management: Manage multiple projects across branding, digital, print, and advertising.
  • Develop project timelines, monitor progress, and ensure timely delivery.
  • Coordinate with design, content, digital, and production teams to deliver exceptional work.
  • Strategic Thinking: Contribute to the development of marketing and communication strategies.
  • Stay updated with industry trends to provide relevant insights to clients.
  • Financial Management: Assist in preparing budgets and cost estimates.
  • Ensure profitability on projects by managing scope, timelines, and resources.
  • Presentation & Reporting: Prepare and deliver client presentations and proposals.
  • Track and report project performance and KPIs.