Manager - Sales - IT

2 weeks ago

Chennai, Tamil Nadu, India Infovenz Software Solutions Full time

Job Description:

- As a Sales Manager, you will be responsible for overseeing the sales team, setting sales targets, developing strategies to achieve company goals, and ensuring high levels of customer satisfaction.

- You will lead by example, manage relationships with key clients, and continuously identify opportunities to drive revenue growth.

- You will also collaborate with other departments to ensure seamless execution of sales strategies and operations.

Key Responsibilities:

Sales Strategy & Target Achievement:

- Develop and implement sales strategies to meet and exceed company targets and revenue goals.

- Monitor sales performance, analyze results, and adjust strategies as needed to ensure sales objectives are met.

- Set clear sales targets for the team and ensure they are aligned with business goals.

Team Leadership & Development:

- Lead, motivate, and manage a team of sales representatives to achieve individual and team goals.

- Provide coaching, training, and performance feedback to enhance the skills and performance of the sales team.

- Conduct regular team meetings to review progress, discuss challenges, and strategize on solutions.

Customer Relationship Management:

- Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and loyalty.

- Act as the main point of contact for important client accounts and resolve issues promptly.

- Identify opportunities for upselling and cross-selling products or services to existing clients.

Sales Operations & Reporting:

- Oversee daily sales operations, ensuring the team has the necessary tools and resources to succeed.

- Track sales activities, analyze trends, and report on performance to senior management.

- Utilize CRM tools to manage leads, opportunities, and pipeline effectively.

Market Analysis & Competitor Insights:

- Stay informed about market trends, competitor activities, and industry developments to identify new business opportunities.

- Analyze customer needs and adjust sales approaches accordingly to improve conversion rates.

Collaboration with Cross-Functional Teams:

- Work closely with the marketing team to develop campaigns that drive leads and support the sales process.

- Collaborate with product and customer support teams to ensure seamless post-sales service and client satisfaction.

Sales Forecasting & Budgeting:

- Develop accurate sales forecasts and manage the sales budget to maximize profitability.

- Ensure the team follows a structured sales process to maximize efficiency and revenue generation.

Deal Negotiation & Closing:

- Lead the negotiation process for major deals and ensure contracts are closed efficiently and profitably.

- Ensure compliance with company policies and procedures during the sales process.

(ref:iimjobs.com)

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