Cloud Support Engineer
2 months ago
This is a remote position.
We are seeking a Cloud Support Engineer to join our team.Responsibilities:
- Manage and resolve escalated incidents service requests and engineering assignments.
- Respond to client incidents in a timely manner.
- Identify and develop solutions for trends and patterns in incidents.
- Collaborate amongst the team during critical events.
- Provide topnotch customer service to clients.
- Build automation.
Requirements
- 3 years of Azure cloud administration experience
- 3 incident management experience
- 3 years of system administration and networking experience
- Identity/access management experience
- Github experience
- Terraform experience
- Ticketing system experience
- Linux/Windows server experience
- Excellent communication skills
- Strong multitasker
- Self starter
- Team player
- Jira and Confluence experience
- AZ104 Microsoft Azure Administrator certification
- Consulting experience
- Enterprise experience
- MSP experience
- Cloud certifications
- Docker/Kubernetes experience
- CI/CD Experience
Benefits
- Work Location: Remote
- 5 days working
3+ years of Azure cloud administration experience 3+ incident management experience 3+ years of system administration and networking experience Identity/access management experience Github experience Terraform experience Ticketing system experience Linux/Windows server experience Excellent communication skills Strong multi-tasker Self starter Team player
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