Cloud Support Engineer

2 months ago


Ahmedabad, India Infraveo Full time

This is a remote position.

We are seeking a Cloud Support Engineer to join our team.

Responsibilities:
  • Manage and resolve escalated incidents service requests and engineering assignments.
  • Respond to client incidents in a timely manner.
  • Identify and develop solutions for trends and patterns in incidents.
  • Collaborate amongst the team during critical events.
  • Provide topnotch customer service to clients.
  • Build automation.

Requirements
  • 3 years of Azure cloud administration experience
  • 3 incident management experience
  • 3 years of system administration and networking experience
  • Identity/access management experience
  • Github experience
  • Terraform experience
  • Ticketing system experience
  • Linux/Windows server experience
  • Excellent communication skills
  • Strong multitasker
  • Self starter
  • Team player
Preferred Qualifications:
  • Jira and Confluence experience
  • AZ104 Microsoft Azure Administrator certification
  • Consulting experience
  • Enterprise experience
  • MSP experience
  • Cloud certifications
  • Docker/Kubernetes experience
  • CI/CD Experience

Benefits
  • Work Location: Remote
  • 5 days working


3+ years of Azure cloud administration experience 3+ incident management experience 3+ years of system administration and networking experience Identity/access management experience Github experience Terraform experience Ticketing system experience Linux/Windows server experience Excellent communication skills Strong multi-tasker Self starter Team player

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