Key Accounts Manager
2 months ago
Key Duties:
- Responsible for any/all of the following processes in the Business Cycle Management:
a. Identifying Prospects (Presenting and demonstrating the value of products and services to prospective buyers)
b. Setting Appointments
c. Conducting a Need Analysis (Gathering information about the customer)
d. Determining the Client's Solution
e. Written Proposal/Document
f. Decision making, negotiation, and Deal closure
g. After Sales support
h. Identifying Cross-selling & Upselling Opportunities
Apart from the above-mentioned duties the candidate is also expected to:
- Play an integral role in new business pitches and hold responsibility for the effective onboarding of new clients.
- Maintain a database of contact information.
- Collaborate effectively with all stakeholders involved in the sales process.
- Monitor the competitors' products and services and create selling strategies for our products and services.
- Develop a solid and trusting relationship between major key clients and the company and nurture existing key accounts to build a strong business relationship to generate recurring revenue.
Required Skills:
- As a Key Accounts Manager, you would have the following skills and abilities:
- Exceptional verbal and written communication skills
- Ability to collect, track, and analyze large amounts of data
- Adaptability and strong problem-solving skills
- Excellent active listening skills
- Ability to build rapport and collaborate with others within the company and externally
- Understanding of consumer behaviours and industry trends
- Extensive, accurate product knowledge
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