Customer Service Executive

1 month ago


New Delhi, India Thriwe Full time

Responsibilities Include:

• Candidate will be responsible for making Inbound & outbound calls.

• Candidate will be responsible to assist clients for golf bookings by maintaining good relationships with both clients & golf courses.

• Responsible for end to end closure of customer queries/complaints. Thorough understanding for all open issues and drive them to closure.

• Keep records of customer interactions, Follow communication procedures, guidelines and policies

• Meet Quality Assurance Requirements and other key performance metrics.

• Highlight important and major points from various queries/complaints to relevant stakeholders.

• Analyse and create daily, weekly and monthly reports. Circulate MIS, Dashboards and other Reports.

• Generate need based reports on demand by the team.


Requirements:

• Bachelor’s degree.

• Should have good knowledge of Microsoft office (Mainly MS Excel and MS PowerPoint).

• Should be prepared to work extended hours to meet peak demands.

• Strong communication and interpersonal skills, Ability in problem-solving.

• Should be positive in attitude.



  • New Delhi, India Parcelit Supply Chain Full time

    Improve customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Set a clear mission and deploy strategies focused towards that mission - Develop service procedures, policies and standards - Keep accurate records and document customer service actions...


  • New Delhi, India First Choice Consultant Service Full time

    Customer Support Executive Exp: - 2 - 5 Years Salary upto 25,000 to 30,000 Location: Darya Ganj, New Delhi JOB RESPONSIBILITIES: Responsible to Coordinate with customer for dispatch Responsible to Process customer PO in software (ERP) Responsible to Short out customer each quarry Responsible to share quote to customer as per his...


  • New Delhi, India AVA DESIGN PRIVATE LIMITED Full time

    We're looking for customer service executive to join our team, **Responsibilities** - Handle a large volume of inbound and outbound calls in a timely manner - Follow communication scripts and use knowledge of the company's services to go off-script when necessary - Identify customer needs, research issues, resolve complaints, and provide solutions -...


  • New Delhi, India Zoboto Pvt Ltd Full time

    **Customer Service Executive Job Description**: **Job Title**: Customer Service Executive **Location**:Malviya Nagar, New Delhi **Job Type**:Full-Time **Job Overview**: Zoboto Foods is seeking a highly motivated and experienced Customer Service Executive to join our team in Malviya Nagar, New Delhi. As a Customer Service Executive, you will play a pivotal...


  • New Delhi, India Goodyear Full time

    Location: Hyderabad Goodyear Talent Acquisition Representative: Aradhana Sponsorship Available: Yes Relocation Assistance Available: Yes **Responsibilities & Key Deliverables**: - Co-ordination with customer for Warranty Handling within TAT - Basic awareness about tyre functioning and Other manufacturing or field related conditions. - Co-ordination with...


  • Delhi, India timesjobs Full time

    Customer Service ExecutiveZobello , New Delhi, IndiaDesignation: Customer Service ExecutiveLocation: Zobello , New Delhi, India Zobello is looking for Customer Service Executive to handle our offline/online support process relating to customer experience. What we are looking out for: Flawless English speaking and writing skills a must.Hindi Speaking skills a...


  • new delhi, India FABINDIA LIMITED Full time

    JOB SPECIFICATION: (QUALIFICATIONS/KNOWLEDGE/EXPERIENCE)Years of Functional Experience: 0.6 - 2 years of work experience in Customer service in the voice and Chat process.Degree/Diploma: Any GraduateKnowledge & Skills:Basic Computer SkillsExcellent English communication skills - read and writeCustomer Relationship managementKEY RESPONSIBILITIES:Customer...


  • New Delhi, India ARAVALII ECOMMERCE INDIA PRIVATE LIMITED Full time

    **Job Overview**: As a Customer Service Executive for the UK Process, you will be the frontline representative of our company, providing exceptional support and assistance to our UK-based customers. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure overall customer satisfaction. Your ability to communicate...


  • Delhi, Delhi, India timesjobs Full time

    Customer Service ExecutiveZobello , New Delhi, IndiaDesignation: Customer Service ExecutiveLocation: Zobello , New Delhi, India Zobello is looking for Customer Service Executive to handle our offline/online support process relating to customer experience.What we are looking out for: Flawless English speaking and writing skills a must.Hindi Speaking skills a...


  • Delhi, India M 5 CONTINENT LOGISTICS SOLUTION (P) .ltd. Full time

    A Customer Service Executive is responsible for providing exceptional customer support and assistance to clients or customers. They serve as the primary point of contact for addressing inquiries, resolving issues, and ensuring customer satisfaction. The role involves effective communication, problem-solving, and maintaining a positive customer...


  • New Delhi, India Healtharx Technologies Pvt. Ltd Full time

    Manage and resolve variety of customer requests - Educate customer about product features and assist in troubleshooting the issue related to it - Asking questions to understand customer requirements and provide feedbacks and inputs to relevant stakeholders. - Analyze data and present trends to internal stakeholders - Graduate with excellent fluency in...


  • New Delhi, India FABINDIA LIMITED Full time

    JOB SPECIFICATION: (QUALIFICATIONS/KNOWLEDGE/EXPERIENCE)Years of Functional Experience: 0.6 - 2 years of work experience in Customer service in the voice and Chat process.Degree/Diploma: Any GraduateKnowledge & Skills:Basic Computer SkillsExcellent English communication skills - read and writeCustomer Relationship managementKEY RESPONSIBILITIES:Customer...


  • new delhi, India FABINDIA LIMITED Full time

    JOB SPECIFICATION: (QUALIFICATIONS/KNOWLEDGE/EXPERIENCE) Years of Functional Experience: 0.6 - 2 years of work experience in Customer service in the voice and Chat process. Degree/Diploma: Any Graduate Knowledge & Skills: Basic Computer Skills Excellent English communication skills - read and write Customer Relationship management KEY RESPONSIBILITIES: ...


  • New Delhi, India FABINDIA LIMITED Full time

    JOB SPECIFICATION: (QUALIFICATIONS/KNOWLEDGE/EXPERIENCE)Years of Functional Experience: 0.6 - 2 years of work experience in Customer service in the voice and Chat process.Degree/Diploma: Any GraduateKnowledge & Skills:Basic Computer SkillsExcellent English communication skills - read and writeCustomer Relationship managementKEY RESPONSIBILITIES:Customer...


  • Delhi, India wedding banquets Full time

    We are looking for a Customer Service Executive in Subhash nagar, delhi. Experience - 1+ year Salary - Upto 20k in hand plus incentives. Job Description - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. -...


  • Delhi, India wedding banquets Full time

    We are looking for a Customer Service Executive in Subhash Nagar, Delhi. Profile - CSE Experience - 1+ year Salary - Upto 20k in hand plus incentive Job Description - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and...


  • Delhi, Delhi, India Zodiac Solutions Full time

    **Designation - Customer Service Executive** **Qualification - Graduate** **Experience - 2 Years (Banking)** **Responsibility** **Cybil must be 700 and above** Pay: ₹250,000.00 - ₹500,000.00 per year **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...


  • Okhla, Delhi, Delhi, India Acadally Full time

    **Job Title**: Customer Service Executive (Intern) **Company**: AcadAlly **Location**:New Delhi **About AcadAlly**: AcadAlly is a dynamic and innovative education technology company committed to transforming the learning experience. At AcadAlly, we believe in leveraging technology to empower educators and students, making education accessible, engaging,...


  • New Delhi, India VOUCHAGRAM INDIA PVT LTD Full time

    **Company Name: Vouchagram India Pvt. Ltd** We are the largest digital rewards backend solutions company in India with an annual turnover of INR 2500 Crores. GyFTR is the brand name for Vouchagram India Private Limited which is a 100% subsidiary of a Singapore-based company working in the Digital Payments, Instant Rewards, and Gift Vouchers space. GyFTR is...


  • Delhi, India A.R.S Full time

    JOB TITLE: Customer Service Executive JOB LOCATION: Burari, Delhi EXPERIENCE: 3-5 years CTC: 25-27k per month JOB SUMMARY: Acting as a communication link with the customer. Managing order information and documentation. Working in coordination with the PPC and Sales departments to execute orders. REPORTING TO: HR Manager RESPONSIBILITIES: Customer...