Customer Service Executive

2 weeks ago


Delhi, India wedding banquets Full time

We are looking for a Customer Service Executive in Subhash nagar, delhi.

Experience - 1+ year

Salary - Upto 20k in hand plus incentives.

Job Description
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

**Speak with the employer**
+91 8595603363



  • Mahipalpur, Delhi, Delhi, India First Choice Consultant Service Full time

    Customer Service Executive (Sea Import) **Salary**: 20,000 to 35,000 Location: Mahipalpur, New Delhi Company: Logistics Company Experience: 3 to 5 Years - Preparation of Import Checklist - Co-ordination with the Shipping Lines for getting the IGM details, Vessel Schedule & DO charges - Co-ordination with the Operations officers Co-ordination with the...


  • Delhi, India timesjobs Full time

    Customer Service ExecutiveZobello , New Delhi, IndiaDesignation: Customer Service ExecutiveLocation: Zobello , New Delhi, India Zobello is looking for Customer Service Executive to handle our offline/online support process relating to customer experience. What we are looking out for: Flawless English speaking and writing skills a must.Hindi Speaking skills a...


  • Delhi, Delhi, India timesjobs Full time

    Customer Service ExecutiveZobello , New Delhi, IndiaDesignation: Customer Service ExecutiveLocation: Zobello , New Delhi, India Zobello is looking for Customer Service Executive to handle our offline/online support process relating to customer experience.What we are looking out for: Flawless English speaking and writing skills a must.Hindi Speaking skills a...


  • Delhi, Delhi, India ICONIC BUSINESS SOLUTION LLP Full time

    **Position **:Customer Service Executive **Experience **:Minimum 1 Year **Location **:New Delhi **Responsibilities**: - Provide accurate information about our products, services, and policies to customers. - Assist customers in resolving issues, complaints, and escalations in a timely manner. - Ensure customer satisfaction by delivering personalized and...


  • Delhi, Delhi, India Glamwizz India Private Limited Full time

    **Job Title**:Customer Service Executive **Location**: Kamla Nagar, Delhi 110007 **Job Type**: In Office, Full time We are looking for a dynamic and customer-centric individual to join our team as a Customer Service Executive. You will serve as the primary point of contact for our customers and work closely with our sales and operations teams to ensure a...


  • Delhi, Delhi, India Zobello Full time

    Apply for Customer Service Executive, Career Progress Consultants in Delhi ,Delhi/ NCR for 0 - 3 Year of Experience on


  • Delhi, India Zobello.com Full time

    Apply for Customer Service Executive, Career Progress Consultants in Delhi ,Delhi/ NCR for 0 - 3 Year of Experience on TimesJobs.com.


  • Delhi, India OneViewHR Full time

    **Customer Service Executive for Order Tracking** **IMMEDIATE JOINERS** 1. Work from Office 2. Night Shift 3. Monday to Friday. 4. Quick training will be provided on systems as necessary **Responsibilities**: - Execute the order life cycle (quoting, processing and billing) - Providing support to the account team. - Meet requirements and deadlines,...


  • Delhi, India Siyana InfoSolution Full time

    **Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...


  • Delhi, Delhi, India Command Billing Full time

    **Responsibilities** 1. Handle inbound and outbound calls for US-based clients and perform data entry on the given software. 2. Follow communication procedures, guidelines and policies. 3. Build sustainable relationships of trust through open and interactive communication. 4. Keep records of customer interactions, process customer accounts and file...


  • Delhi, India eMediWrite Pvt Ltd Full time

    **Job description** **Responsibilities & KRA: - ** 1. Researching prospects and generating leads. 2. Contacting New and existing customers on the phone to generate revenue. 3. Handling customer questions, inquiries, and complaints. 4. Preparing and sending quotes and proposals. 5. Building and maintaining a CRM database. 6. Meeting daily, weekly, and...


  • Dwarka, Delhi, Delhi, India IDDS GROUP Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the standardized level of service maintained for...


  • Delhi, Delhi, India Fictivebox Media Full time

    **JD - Business Development Executive** **Qualifications: - ** - Bachelor's degree in business, marketing, or a related field (MBA preferred). - Familiarity with religious and cultural practices, especially in the context of pandit services, is a plus. - Excellent interpersonal and communication skills. - Strong negotiation and presentation abilities. -...


  • Delhi, India Pourbrain tech pvt ltd Full time

    Company Name - Jindal’X Postion - Associate Working process - Inbound Voice Process Customer Service Associate Job Responsibilities: - Maintains customer relationships by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service processes. - Responds to customer inquiries by...


  • Delhi, India Kalp Solutions Full time

    Answer phone calls in a more professional manner and provide information about products and services as required by the callers - They are responsible for taking or cancelling orders, and obtaining details of customer complaints - Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and...

  • Customer Service

    3 weeks ago


    Jahangirpuri, Delhi, Delhi, India Mittal Electronics Full time

    Urgently Required Customer Care Executive for the North Delhi Location near Jahangirpuri Metro Station. - Good Communication Skills in English - Good in Coordination - Should have minimum 1 year experience in Customer Care. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Food provided -...


  • Delhi, India wedding banquets Full time

    Profile - Customer Service Location - Subhash Nagar, Delhi Experience - 1+ year Salary - Upto 20k + incentives Job description - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and...


  • Delhi, Delhi, India 7sky Business Solution Full time

    **Title**: Customer Service Associate **Department**: Customer support **Experience**: 0.6 to 2 Years **Salary**:16000 **Work Type**: Full time (Work from office) **Working Days**: 6 days working with 1 rotational weekly offs (Should be flexible). **Skills**: Hindi,English **Target**: Monthly based - Answer customer inquiries and resolve issues by...


  • Delhi, India wedding banquets Full time

    Hi Folks , - Understand customer needs and develop plans to address them - Identify key staff in client companies to cultivate profitable relationships - Resolve customer complaints quickly and effectively - Forward upselling and cross-selling opportunities to the sales team - Promote high-quality sales, supply and customer service processes - Aim to...


  • Delhi, India wedding banquets Full time

    Profile - CSE Experience - 1+ year Salary - Upto 25k Job Description - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and...