Customer Service Executive
2 months ago
Profile - Customer Service
Location - Subhash Nagar, Delhi
Experience - 1+ year
Salary - Upto 20k + incentives
Job description
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
**Salary**: ₹10,188.38 - ₹31,752.32 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Morning shift
Supplemental pay types:
- Performance bonus
**Speak with the employer**
+91 8595603363
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