Front Desk Representative

3 weeks ago


Kottayam, Kerala, India MTC BUSINESS PVT LTD Full time

Required Qualifications & Skills:

  • Education Qualification: Any bachelor's degree.
  • Work Experience: 3 – 5 years
  • Presentable, excellent communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in MS Office.

Key Responsibilities:

  • Serve as the first point of contact for visitors, clients, and vendors.
  • Manage reception area, answer phone calls, and direct inquiries appropriately.
  • Handle courier, mail, and document coordination.
  • Schedule and manage meeting rooms, appointments, and visitor logs.
  • Maintain a professional and welcoming office environment.
  • Provide administrative support to management when required.
  • Handle inbound and outbound sales calls, emails, and inquiries.
  • Divert sales leads to relevant stakeholders and maintain customer relationships.
  • Assist in sending brochure's to potential clients.
  • Prepare and follow up on sales quotations, proposals, and agreements.
  • Maintain and update CRM/database with accurate client and sales information.

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