IT Support/Helpdesk Specialist

GreetingsI hope this message finds you well. We are exiting to share Job opportunity within our organization. We are currently seeking a talented individual to join our team.You will find the detailed job description below and outlining the responsibilities, qualifications, and benefits associated with this position. We believe that this role offers a...

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they...

Role & responsibilitiesThe Centralised CRM Helpdesk Executive will act as the first point of contact for customers across all regions, delivering prompt and personalized assistance. The role involves handling inbound and outbound calls, managing cases, Opportunities and leads through Salesforce, and building customer engagement through lifecycle-based...

Role & responsibilitiesHelp Desk Team Lead to manage a team of customer support executives. This team is responsible for executing outbound and inbound calls including Birthday and Anniversary greetings, feedback, promotional campaigns, and service-related support. The ideal candidate will drive team performance while ensuring high-quality customer...

Executive RoleA key position for an Executive to provide exceptional customer service and technical support.Duties:Ticket logging for all issues and requests receivedEnsure standard helpdesk SLAs are adhered to - adhere to FCRLog tickets with correct priority and categoryAssign tickets to correct bins and follow upSPOC for taking all calls from IT users...

Technical Support SpecialistAs a technical support specialist, you will play a critical role in ensuring the smooth operation of our organization's IT systems. Your primary responsibility will be to provide timely and effective technical assistance to employees across the globe.Key ResponsibilitiesEnsure prompt operational and technical support for personal...

Roles and ResponsibilitiesProvide technical support to end-users through phone, email, or chat for desktop issues related to hardware and software.Troubleshoot and resolve technical problems with dialers, CRM systems, ViOP calls, and other IT applications.Manage incoming requests from various channels (phone/email/chat) using an IT helpdesk...

Role Overview We are seeking a highly motivated Product Support Specialist to join our growing team. This frontline support role is responsible for assisting merchant users as they navigate through the chargeback management process and utilize our proprietary platform. You will provide direct support to clients by helping them understand portal workflows,...

Role Summary:We are looking for a Support Executive to provide helpdesk support for Real Estate ERP systems (Yardi, MRI and Argus). The role involves analysing and troubleshooting client requirements, issues and resolving tickets within SLA, and assisting with ERP processes such as rent rolls, bank reconciliations, payables/receivables, Job Costs, Fixed...

Job DescriptionJob Description1) Candidate should have good written and verbal communication in English2) Agent should be able to handle international customers calling in and understand US voice accents with at least two+ years in voice process3) Needs to have at least one to two years working experience on a reputed ITSM tool (Service now/ JIRA/...