Manager- Outsource Risk

4 weeks ago

Gurugram, India Home Credit India Full time

Objective (Purpose of the Job)

The incumbent will be a part of Risk Management Function in Portfolio Management & Operational Risk Department with focus on Outsourcing/Vendor/Third party risk management


Key Responsibilities:

  • The incumbent will work with a team of risk professionals in India and will be responsible for identifying, measuring, monitoring, and reporting on enterprise-wide risks.
  • Manage and maintain an effective Outsourcing/Vendor Risk Framework.
  • Generate dashboards to monitor IT/IS /third party risks for reporting to the Risk Management Committee and Senior Management
  • Develop Standard Operating Procedure (SOP) for vendors providing financial services.
  • Identify, evaluate, control, and mitigate the organization wide operational risks by developing a pre- emptive control strategy.
  • Provide support to units in conducting process and procedure reviews, User Acceptance Test from OR perspective.
  • Be a point of reference for business units and share knowledge and skills


Principal Accountabilities:

  • Coordinating and performing reviews of third-party outsourced vendors including IT and non-IT vendors.
  • Coming up with ideas and presenting them via reports and presentations and making suggestions or recommendations for improvements and enhancements based on research or findings.
  • Regular review of complaints against the vendor (risk events) reported and perform root cause analysis in consultation with business units.
  • Identification of Key Risk Indicators (KRIs) and regular monitoring and reporting of KRI breaches to senior management.
  • Tracking of action plans developed and monitor the closure of the same within timelines.


Desired Skills:


  • Over 7-10 years of experience in Banking and Financial Services Industry – preferably 3-4 years of experience in Operational risk or outsourcing risk experience.
  • Excellent stakeholder management skills with the ability to build productive relationships across leadership levels and teams.
  • Strong analytical skills, good communication skills.
  • Graduate / Postgraduate, with specialization in Enterprise risk management (preferred)
  • Experience working with SQL (preferred), Excel and PowerPoint
  • Third-Party Risk management

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