Customer Service Specialist

2 weeks ago


Kota, India Red Vulture Supply Chain & Logistics-USA Full time

Experienced & Freshers can both apply.


About the Company:

Red Vulture Group -Supply Chain and Logistics

Location: Andheri, Mumbai (USA Timings - Night Shift)




About Red Vulture Supply Chain and Logistics:

Red Vulture Group Freight Forwarding and Transportation, proudly anchored in the expansive landscapes of Wyoming, Ohio in the US and in India, epitomizes a commitment to excellence that transcends borders. Nestled in the heartland of the West, our company stands as a beacon of reliability and innovation in the logistics industry. Join our dynamic team and make an impact in the logistics industry.


About the Role



We are currently seeking a motivated and detail-oriented Customer service Executives to work as per (USA timings). As part of our team, you will play a crucial role in managing Client relationships, logistics operations, ensuring timely deliveries and coordinating between multiple stakeholders to meet client needs.




Responsibilities :


  • Build & Maintain client relationships (MNC's & Global Clientele)
  • Training will be provided :
  • Coordinate and monitor logistics operations for timely deliveries.
  • Communicate effectively with clients, suppliers and internal teams to ensure smooth supply chain activities.
  • Manage and track shipments, ensuring compliance with company standards.
  • Provide timely updates to clients regarding shipment statuses and resolve any issues promptly.
  • Handle drop-off scheduling and ensure all deliveries are executed efficiently.
  • Meet daily performance targets and maintain a high level of service quality.
  • Work within a team environment to meet company objectives and goals.



Qualifications :


Graduate



Required Skills

  • Excellent communication skills, both verbal and written.
  • Strong attention to detail and organizational abilities.
  • Prior experience in logistics or supply chain management is a plus.
  • Ability to work effectively in a night shift schedule (USA timings).
  • Problem-solving mindset and ability to handle high-pressure situations.
  • Ability to work independently and as part of a team.



We provide a competitive Pay range and compensation package

Salary + Incentives




Red Vulture Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We strive to ensure that our workplace is free from discrimination and harassment, and we encourage candidates from diverse backgrounds to apply.



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