TISTEPS - Head - Product

Head - ProductJob Description: The Head of Product is the strategic and operational leader driving Impacteers' product vision, innovation, and business outcomes across B2C and B2B verticals.You will own the complete product lifecycle - from concept to launch, adoption, and monetization - while ensuring platform compliance, scalability, and user trust.This is a high-impact leadership role that combines product excellence, stakeholder alignment, and revenue accountability, working closely with the Head of Marketing, Growth Manager, and Product Marketing Lead as the core Growth, GTM & Revenue leaders for Impacteers.Key Responsibilities:1. Product Strategy, Vision & Leadership- Define and execute the product strategy and roadmap aligned with Impacteers' mission, user needs, and revenue objectives.- Oversee both B2C (Upskilling, Mentorship, Jobs, Events & Competitions, Career Tools) and B2B (Recruitment, Job Fairs, Partnerships, Employer Solutions) product ecosystems.- Design and implement platform-level business and revenue models - subscriptions, freemium, marketplace, and partner monetization.- Build and lead multiple product PODs (Mentorship, Upskilling, Jobs, Events, etc.), ensuring focus, accountability, and timely delivery.- Collaborate with Founders, CXOs, and senior leadership on strategic priorities and innovation tracks.2. Product Development & Execution- Translate product vision into structured roadmaps, sprints, and release cycles.- Drive end-to-end development from requirements to design, engineering, QA, and launch.- Ensure high-quality releases through strong backlog management, documentation, bug/tickets and QA oversight.- Maintain product delivery velocity and cross-team synchronization across PODs.3. Market, User & Competitor Research- Conduct ongoing market and competitor benchmarking to identify emerging trends, technology shifts, and product gaps.- Drive user research and usability studies to understand user needs and behavioral insights.- Lead A/B testing, feature validation, and retention experiments to optimize product experience.- Integrate findings into roadmap prioritization and growth hypotheses.- Collaborate with Business Intelligence and user research teams to develop data driven strategy.4. Cross-Functional Collaboration & GTM Alignment- Partner closely with Product Marketing, Marketing, and Growth teams for GTM planning, messaging, and execution.- Ensure seamless coordination for product launches, campaigns, and lifecycle engagement.- Align product decisions with demand generation, retention, and revenue objectives.- Represent Product in all strategic go-to-market and user engagement forums.5. Platform Compliance, Data Protection & Documentation- Oversee data protection, privacy, and regulatory compliance (DPDP, GDPR, IT Act, platform-level security).- Ensure transparent documentation standards across releases, sprints, and cross-team handoffs.- Maintain data integrity across user, partner, and enterprise workflows.- Collaborate with Business Intelligence and Legal teams to establish audit-ready compliance frameworks.6. Business & Revenue Model Ownership- Define, validate, and scale B2C and B2B platform monetization models.- Track product-led revenue streams - upskilling enrollments, partnerships, event participation, and recruiter subscriptions.- Partner with finance and strategy teams to evaluate pricing, LTV, and growth potential.- Monitor profitability metrics and ROI across product lines.7. Data, Dashboards & Analytics- Develop internal dashboards to track team KPIs, project progress, and delivery efficiency.- Build external dashboards for platform metrics - user activity, retention, revenue, and engagement.- Integrate product analytics across GA4, CleverTap, MoEngage, Metabase, or similar tools for real-time insights.- Use data-driven intelligence for prioritization, growth experiments, and ROI optimization.8. Product Experience & Design Excellence- Champion a user-first design philosophy across all product surfaces.- Partner with UX/UI teams to ensure intuitive, consistent, and delightful experiences.- Track UX KPIs: NPS, funnel completion, drop-off rates, and repeat engagement.9. Team, Stakeholder & POD Management- Lead and mentor cross-functional product teams (PMs, analysts, designers, developers).- Drive accountability, communication, and collaboration across departments.- Align stakeholders through structured updates, reviews, and OKR cycles.- Foster a culture of ownership, agility, and continuous improvement.10. Leadership, Culture & Innovation- Build a high-performing product organization rooted in innovation and accountability.- Collaborate directly with the Head of Marketing, Growth Manager, and Product Marketing Lead to drive growth, engagement, retention, and revenue enablement.- Foster a data-driven, experimental, and insight-oriented culture across the Product division.- Represent the product function at top-management and strategic forums.Key Performance Indicators (KPIs):- Product Success: Feature adoption, MAU/DAU growth, retention rate, NPS.- Execution Velocity: Sprint throughput, release frequency, defect ratio.- Revenue Impact: Conversion uplift, CAC/LTV improvement, product-led revenue.- User Research & Market Intelligence: Frequency and actionable outcomes.- Stakeholder Satisfaction: Cross-team delivery alignment, GTM readiness.- Compliance & Documentation: Audit completion, data integrity, SLA adherence.- Operational Metrics: Internal dashboard accuracy, POD productivity, uptime.Qualifications & Preferences:- 8-14 years of experience in Product Management or Product Leadership in EdTech, SaaS, or CareerTech.- Proven success in leading cross-functional product teams and multi-POD environments.- Deep understanding of B2B & B2C product business models, user journeys, and monetization.- Strong command of market research, competitor analysis, user testing, and A/B experimentation.- Experience with analytics & collaboration tools (Jira, Trello, Notion, GA4, CleverTap, MoEngage, Metabase, MS Clarity).- Solid grounding in data compliance, documentation standards, and security frameworks.- Excellent stakeholder management, communication, and leadership skills.- Strategic thinker with operational discipline and a bias for execution.Compensation & Culture:- Structure: Fixed + Variable + Performance Incentives- Growth Path: Head of Product - VP of Product / CPO Track (ref:iimjobs.com)