CRM Manager
1 week ago
The Role This is a hands-on CRM and marketing automation role for a professional who can design and execute high-impact communication journeys that move leads to action and reduce drop-offs across the funnel. You will build multi-channel CRM journeys, create conversion-focused communication, run A/B tests, set up triggers and scoring logic, and drive measurable improvements in lead engagement and conversion outcomes.What You'll Do Build and manage multi-channel CRM communication across Email, WhatsApp, SMS, and Push. Design, implement, and optimise automated journeys, drip campaigns, triggers, and nurture flows across the student lifecycle (lead → engagement → conversion →onboarding). Run A/B and multivariate tests on messaging, subject lines, send times, formats, and journey logic to improve engagement and conversions. Set up and evolve lead scoring models to prioritise high-intent prospects and enable efficient admissions follow-ups. Write clear, human, conversion-driven CRM copy tailored to student psychology and funnel stage. Use analytics to identify leakage points, optimise funnel steps, and improve channel performance. Develop and maintain CRM dashboards to track engagement, performance, experiments, and journey impact. Work closely with Digital Marketing, Admissions, Content, and Product to ensure seamless lead handover, nurturing, and conversion experience. Contribute to early lifecycle and onboarding communication to improve activation and first-week experience.What You’ve Done 5–6 years of hands-on experience in CRM, lifecycle, marketing automation, or growth roles. Strong experience running CRM programs for lead nurturing and conversion; education/edtech B2C experience is a plus. Proficiency in CRM and automation platforms (e.g., Salesforce, HubSpot, Zoho, LeadSquared, Clevertap, MoEngage, WebEngage or equivalent). Skilled in journey building, segmentation, triggers, behaviour-based automation, lead scoring and A/B testing. Strong command of channel performance analytics and funnel metrics; comfortable with GA4, UTM usage, and attribution basics. Demonstrated ability to write effective CRM copy that drives action and improves engagement. Working knowledge of Excel/Sheets for reporting and analysis. Basic familiarity with HTML for emails, and tools like Canva/Figma for minor visual adjustments (nice-to-have).You Are Execution-driven, structured, and comfortable owning end-to-end CRM operations. Analytical with strong problem-solving skills and a test-and-iterate mindset. Able to translate user insights and data into communication that moves people to act. Good at collaborating with cross-functional teams and managing timelines without needing supervision.What Success Looks Like High lead engagement rate across Email, WhatsApp, SMS, and Drip journeys. Reduction in admissions leakage across the nurture → counselling → conversion funnel. Channel performance metrics (CTR, Open Rate, Unsubscribe/Block Rate, Spam Rate).Why Join Us This is a high-ownership role where you will run the CRM engine for a next-generation education institution. You will build journeys from the ground up, see direct impact on conversions, and shape how thousands of students experience NST from first touch to onboarding.Open Positions 1Mandatory Skills Product Marketing, CRM Management, Hubspot, Clevertap, Salesforce, Excel, Ab TestingLocation Bengaluru, Karnataka, India
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Relationship Manager
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New Delhi, India Tax Manager Full timeJob Title: Relationship Manager - Sales Location: Corporate Office - Naraina Vihar (Above Naraina Metro Station), New Delhi Employment Type: Full-Time | Permanent Industry: Financial Services | Fintech Salary- 25k to 40k Key Responsibilities: Acquire and onboard new clients by understanding their tax and financial needs. Maintain strong client relationships...
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CRM Manager
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new delhi, India Venture Smarter Full timeThe Role: Company: Venture SmarterLocation: Remote / Work from HomeSalary: $1,200 – $1,500 USD per month (depending on experience)About UsVenture Smarter is a forward-thinking consultancy helping businesses streamline operations, improve client engagement, and scale smarter. We're seeking a skilled CRM Manager to oversee and optimize our customer...
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CRM Manager
2 weeks ago
New Delhi, India Wynploy Full timeWe’re hiring – CRM Manager | Baner, Pune (Onsite)If you love keeping things organized and have a mind that remembers everything, this one’s for you!What we’re looking for:-Onsite role in Baner, Pune -Photographic memory — absolute must! -Great communication skills - ️ Resume organization + Hotlist management - ⏰ Quick with time-sensitive tasks...
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CRM Manager
2 weeks ago
New Delhi, India ClassMonitor Full timeClassMonitorAbout the CompanyFounded in 2016, ClassMonitor is an Ed-tech focused on creating interactive kit-based programs that ensurerich, engaged learning, seamlessly blending traditional approaches with new research-based pedagogical practices. ClassMonitor creates learning products for young learners between the ages of 0 - 8 years. ClassMonitor...
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CRM Manager
2 weeks ago
New Delhi, India ClassMonitor Full timeClassMonitorAbout the CompanyFounded in 2016, ClassMonitor is an Ed-tech focused on creating interactive kit-based programs that ensure rich, engaged learning, seamlessly blending traditional approaches with new research-based pedagogical practices. ClassMonitor creates learning products for young learners between the ages of 0 - 8 years. ClassMonitor has a...
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CRM & Retention Manager
2 days ago
New Delhi, India Plum Full timeAbout the roleWe’re looking for a CRM & Retention Manager to drive customer lifetime value (LTV), engagement, and loyalty across our D2C ecosystem. This role combines strategy, analytics, and creativity — focused on strengthening customer relationships through data-led insights, automated journeys, and personalized communication across CRM channels....
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Manager - CRM
3 weeks ago
New Delhi, India Emeritus Full timeAbout Emeritus:Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’...
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Manager - CRM
3 weeks ago
New Delhi, India Emeritus Full timeAbout Emeritus:Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’...
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Manager - CRM
2 weeks ago
New Delhi, India Emeritus Full timeAbout Emeritus:Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus'...
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CRM & Retention Manager
1 week ago
New Delhi, India Plum Full timeAbout the roleWe’re looking for aCRM & Retention Managerto drive customer lifetime value (LTV), engagement, and loyalty across our D2C ecosystem. This role combines strategy, analytics, and creativity — focused on strengthening customer relationships through data-led insights, automated journeys, and personalized communication across CRM channels....
