Salesforce Specialist – Feedback Management

1 day ago


New Delhi, India Gravity Infosolutions, Inc. Full time

Role: Salesforce Specialist with Feedback Management (Surveys) & Marketing Cloud SMS-Contract Mode: Remote Type: Contract Timezone: IST Experience: 4+ YearsWe are looking for a Salesforce Specialist with strong experience in Salesforce Feedback Management (Surveys) and Marketing Cloud SMS. Key Responsibilities Configure Salesforce Surveys with a unique link for each patient to submit one response and enter their email. Use Marketing Cloud SMS to send messages to 5,000 patients who have a mobile number but no email address. Build Flows to capture survey responses, update the Person Account email field, and trigger an email invitation to the patient community. Required Skills Salesforce Feedback Management / Surveys (Must Have) Marketing Cloud SMS (Must Have) Salesforce Flows and process automation



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