Collection Manager

4 weeks ago

Gurgaon, India Spirient Full time

Job Summary:

A collection manager will be responsible for overseeing the accounts receivable process within an organization.

Their primary role will be to ensure the timely collection of outstanding debts from customers or clients. AR Specialist will be working closely with the Accounting Department and collection agent.

JOB DUTIES & RESPONSIBILITY

- Develop and implement effective strategies for the collection of outstanding debts.

- Monitor accounts to identify overdue payments and determine the appropriate actions to take.

- Communicate with customers or clients to negotiate payment plans and resolve any issues or disputes.

- Coordinate with internal departments, such as sales and customer service, to resolve billing and payment-related inquiries.

- Maintain accurate and up-to-date records of all collection activities, including customer interactions and payment arrangements.

- Analyze delinquent accounts and prepare reports on the overall status of collections.

- Implement and enforce credit policies and procedures to minimize the risk of late payments or non payment.

- Collaborate with legal counsel or external collection agencies as needed to handle more complex or difficult cases.

- Stay informed about relevant laws and regulations related to debt collection practices and ensure compliance with all applicable laws.

QUALIFICATION & SKILLSET

- Bachelor's degree in finance, accounting, or a related field. A master's degree may be preferred.

- Proven experience in accounts receivable management, preferably in a supervisory or managerial role.

- Strong knowledge of accounting principles and practices, particularly as they relate to accounts receivable and collections.

- Excellent communication and negotiation skills, with the ability to interact effectively with customers and internal stakeholders.

- Analytical mindset with the ability to assess data and trends to develop effective collection strategies.

- Familiarity with collection software and tools for managing accounts receivable.

- Ability to work under pressure and meet strict deadlines while maintaining a high level of accuracy and attention to detail.

- Knowledge of relevant laws and regulations governing debt collection practices.

- Strong problem-solving skills and the ability to handle challenging or sensitive situations professionally and ethically.


(ref:iimjobs.com)

  • Manager - Collections

    2 weeks ago

    Gurgaon, Haryana, India Freight Tiger Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About The RoleBeing a Collections & Credit Control Lead, you will be responsible for leading and managing the credit control and collections functions of key businesses of the company. Your primary objective will be to optimize cash flow, manage working capital, deploy collection strategies, while leading a pan India team and maintaining positive...

  • Collection Manager

    1 day ago

    Gurgaon, Haryana, India Airtel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    GB.HO>Customer Experience.Collections>Collection Manager>Airtel Centre - Gurgaon Ensure timely dispatch and acceptance of bills to customers and collection efficiency -90% within 0-60 bucket / 99% collection within 0-90 days Provide/Receive necessary information to/from customer in support of the dispute. Raise, follow up and close the dispute raised by the...

  • Collection Manager

    1 week ago

    Gurgaon, Haryana, India Airtel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    GB.HO>Customer Experience.Collections>Collection Manager>Airtel Centre - GurgaonKey Deliverables • Ensure operational execution of Collection & Retention strategy to reduce churn and Bad debt • Ensure timely dispatch and acceptance of bills to customers and collection efficiency -90% within 0-60 bucket / 99% collection within 0-90 days •...

  • Collection Manager

    6 days ago

    Gurgaon, Haryana, India Airtel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Nxtra.HO>Customer Experience.Service Operations>Collection Manager>Airtel Centre - Gurgaon Ensure timely dispatch (automated) and acceptance of bills to customers and collection efficiency -90% within 0-60 bucket / 99% collection within 0-90 days Provide/Receive necessary information to/from customer in support of the dispute. Raise, follow up and close the...

  • Collection Manager

    1 week ago

    Gurgaon, Haryana, India Airtel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Airtel Business.NCR>Customer Experience.Collections>Collection Manager>Airtel Centre - GurgaonKey Deliverables • Ensure operational execution of Collection & Retention strategy to reduce churn and Bad debt • Effective Management of ARC's to ensure superior customer experience for pre& post customer • Drive Complaint reduction and increase FTR at...

  • Collection Manager

    7 days ago

    Gurgaon, Haryana, India Airtel Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    GB.HO>Customer Experience.Collections>Collection Manager>Airtel Centre - Gurgaon airtel Job Description (Deliverables, Decision level, Demonstrate & Dimensions) Job Title: Collection Manager Job Level: Assistant Manager Function: Customer Experience Location : Airtel Centre Reporting to : Gurpreet Singh Malhotra Date : Immediate Purpose of the Job The job...

  • Collections manager B2B

    1 week ago

    Gurgaon, Haryana, India Azuro by Square Yards Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAzuro by Square Yards offers seamless, tech-driven property management solutions for landlords and tenants. From tenant sourcing and rent collection to maintenance and legal support, Azuro handles all aspects of rental management. Our mission is to deliver a transparent, hassle-free experience that maximizes rental income for property...

  • Manager – Client Collections

    1 week ago

    Gurgaon, Haryana, India 🇮🇳 easyfix Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe are We help clients with centralized after-sale service support. To learn more, please visit Role DescriptionThis is a full-time on-site role for a Manager – Client Collections & Billing located in Gurugram. The Manager will be responsible for overseeing client billing processes, managing collections, and ensuring accurate invoicing....

  • Management Trainee Collections

    2 weeks ago

    Gurgaon, Haryana, India Genpact Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

  • TL- Collection

    1 week ago

    Gurgaon, Haryana, India Bridgexcel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Team Lead Collections (Job Description)Job SummaryWe are looking for a proactive and results-driven Team Lead to supervise and develop a team of Collection Agents. The Team Lead is not engaged in direct calling but is fully responsible for agent performance, coaching, compliance, and achieving team collection targets.Key ResponsibilitiesSupervise a team of...