Fusion Business Solutions

2 days ago

Udaipur, India FBSPL Full time

ResponsibilitiesMarket & Industry Research- Conduct in-depth market research to identify potential markets, industry trends, customer segments, and emerging opportunities.- Analyze market size, growth rates, and demand potential for various ITES/outsourcing services.- Track global and regional industry developments, technological advancements, and competitor strategies.Competitive Analysis- Build and maintain detailed competitor intelligence reports.- Assess competitor service offerings, pricing models, strengths, weaknesses, and differentiation strategies.- Benchmark our services against competitors to recommend improvements.Business Opportunity Identification- Evaluate new geographies, sectors, and service lines for expansion.- Identify potential clients, partnerships, and business opportunities using data-driven insights.- Support business development teams with target account lists based on research findings.Data Analysis & Reporting- Collect and analyze data from multiple sources (industry reports, databases, surveys, and internal tools).- Prepare actionable research reports, dashboards, and presentations for leadership and sales teams.- Provide insights to support sales forecasting, market entry strategies, and GTM plans.Customer & Segment Insights- Study customer needs, buying behavior, and outsourcing trends across sectors such as BFSI, healthcare, legal, e-commerce, telecom, etc.- Evaluate pain points that can be addressed by our services.Strategic Support- Work closely with Business Development, Sales, and Strategy teams to support proposal development and client pitches.- Contribute to annual business planning, demand analysis, and service strategy recommendations.Required Skills & Qualifications- Bachelors degree in Business, Marketing, Economics, or related field (MBA preferred).- 2-5 years of market research or business analytics experience (ITES/Outsourcing domain preferred).- Strong knowledge of global outsourcing trends, ITES services, and BPO/KPO/LPO sectors.- Proficiency in market research tools, databases, and MS Excel/PowerPoint.- Strong analytical, quantitative, and problem-solving skills.- Ability to translate data into actionable insights.- Excellent written and verbal communication skills.Preferred Skills- Experience in GTM analysis, client prospecting, or strategic planning.- Understanding of U.S., EU, or APAC outsourcing markets.- Knowledge of CRM tools (HubSpot, Salesforce, Zoho, etc.).- Hands-on experience with survey tools or secondary research platforms (Statista, Gartner, IBISWorld, etc.). (ref:iimjobs.com)

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