Xerago - Business Analyst

2 weeks ago

Chennai, India Xerago Full time

As an Business Analyst, your primary responsibilities include conducting thorough requirements analysis, serving as a liaison between internal and external stakeholders. To excel in this role, you should possess a strong analytical mindset, a track record of overseeing technical and content management system projects, and the ability to effectively communicate and translate business concepts to both technical and non-technical stakeholders.PRIMARY RESPONSIBILITES:- Serve as a liaison between internal and external stakeholders.- Conduct requirements analysis, evaluate business processes, identify areas for improvement, and develop and implement solutions.- Document business requirements, develop project plans, and help enforce change control procedures.- Translate clients' business needs into detailed business requirements documents, use cases, and systems interaction diagrams.- Collaborate with cross-functional teams to provide business and technical direction throughout the project lifecycle.- Stay up-to-date on the latest process and software development advancements.- Conduct meetings, share findings through presentations, and document and communicate the results of your efforts.- Gather critical information from stakeholder meetings and produce valuable reports or documents.- Manage projects, develop project plans, and monitor performance.- Adhere to client-established audit procedures to ensure smooth project deliveries.- Update and maintain procedures, product specifications, and customer-facing API documentation.SKILLS & EXPERIENCE: - 2-3 years of experience in Account manager or Business Analyst role, with strong relationship management, account management, and support experience.- Able to handle technical discussions and should have a fair understanding of web applications (full- stack), CMS, programming languages, APIs, and databases.- Experience working with technical teams and clients to address requirements questions.- Familiarity with Agile, Waterfall, and Iterative project management methodologies and lifecycles.- Experience in preparing test strategies, test plans, and test use cases.- Strong communication skills and a team player.- Excellent proficiency in MS Word, Excel, and PowerPoint.- Demonstrated ability to manage and prioritize workloads.- Proven track record of delivering on time and meeting client commitments. (ref:iimjobs.com)

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