Business Analyst

3 days ago

Chennai, Tamil Nadu, India Xerago Full time ₹ 9,00,000 - ₹ 12,00,000 per year

As an Account Manager, your primary responsibilities include conducting thorough requirements

analysis, serving as a liaison between internal and external stakeholders. To excel in this role, you should possess a strong analytical mindset, a track record of overseeing technical and content management

system projects, and the ability to effectively communicate and translate business concepts to both technical and non-technical stakeholders.

PRIMARY RESPONSIBILITES:

·      Serve as a liaison between internal and external stakeholders.

·      Conduct requirements analysis, evaluate business processes, identify areas for improvement, and develop and implement solutions.

·      Document business requirements, develop project plans, and help enforce change control procedures.

·      Translate clients' business needs into detailed business requirements documents, use cases, and systems interaction diagrams.

·      Collaborate with cross-functional teams to provide business and technical direction throughout the project lifecycle.

·      Stay up-to-date on the latest process and software development advancements.

·      Conduct meetings, share findings through presentations, and document and communicate the results of your efforts.

·      Gather critical information from stakeholder meetings and produce valuable reports or documents.

·      Manage projects, develop project plans, and monitor performance.

·      Adhere to client-established audit procedures to ensure smooth project deliveries.

·      Update and maintain procedures, product specifications, and customer-facing API documentation.

SKILLS & EXPERIENCE:

· years
of experience in Account manager or Business Analyst role, with strong relationship management, account management, and support experience.

·      Able to handle technical discussions and should have a fair understanding of web applications (full- stack), CMS, programming languages, APIs, and databases.

·      Experience working with technical teams and clients to address requirements questions.

·      Familiarity with Agile, Waterfall, and Iterative project management methodologies and lifecycles.

·      Experience in preparing test strategies, test plans, and test use cases.

·      Strong communication skills and a team player.

·      Excellent proficiency in MS Word, Excel, and PowerPoint.

·      Demonstrated ability to manage and prioritize workloads.

·      Proven track record of delivering on time and meeting client commitments.

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