Customer Success
2 days ago
Job Mode: Work From Office Location: Bangalore Shifts: Rotational/5-day week Job Type: Full-time Salary - Best-in-class salary + performance incentives A well-established organisation with a strong global footprint is looking for clear, confident communicators who enjoy connecting with people and making a real impact. In this Voice-heavy contact centre role, involving Inbound Customer Queries and Outbound Lead conversions, you’ll deliver thoughtful customer interactions and help drive sales outcomes through genuine relationship-building. You’ll play a key role in creating positive experiences and long-term value for every client you engage with. What You`ll Do: • Handle customer queries and escalations with professionalism, empathy, and ownership. • Lead service recovery conversations and build long-term trust. • Convert qualified leads through clear, consultative communication. • Engage existing customers for upsell and cross-sell opportunities. • Track, Report conversion and Engagement metrics, ensuring customer satisfaction remains central. What we’re looking for: • 3–5 years of experience in Travel, Hospitality, Airlines, Medical/Healthcare services, Wellness centres, Hospitals, or International voice-based customer service. However, strong candidates outside the band can also be considered. • Excellent verbal and written English communication skills - clear, articulate, and empathetic. • Strong sales orientation rooted in trust-building. • A Start Up Mindset - Proactive, adaptable, and comfortable in a fast-paced environment. • Bonus: Knowledge of Malayalam / Hindi / Kannada. Why this role: • Join a large, legacy organisation in an exciting phase of expansion. • Blend of customer experience and sales with real impact. • Stability of an established brand with the energy of fast growth. Kindly include your last drawn salary in your profile or application.
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Customer Success Lead
4 weeks ago
Bangalore Division, India Netcore Cloud Full timeRegional Lead – Customer Success Location: Bangalore, India Experience: 12–15 years Function: Customer Success About Netcore: Netcore is a global Martech SaaS company helping brands deliver intelligent customer experiences through AI-powered engagement, personalization, and retention. With 25+ years of innovation and presence across 20+ countries, we...
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Customer Success Manager
2 weeks ago
Bangalore Division, India Skill Veda Full timeCustomer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
3 weeks ago
Bangalore Division, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Director of Customer Success
2 weeks ago
Bangalore Division, India CloudSEK Full timeWHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that...
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Customer Success Manager
2 days ago
Bangalore Division, India BiteSpeed Full timeJob Role - Customer Success Manager - India About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like...
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Customer Success Manager
2 weeks ago
Bangalore Division, India Digio.in Full timeAbout Digio - Digio was founded in 2016 and currently is the market leader in the Digital onboarding space with its offerings around Digital Identity, eKYC, Digital Documentation/Signing, Recurring Payments based on NACH and UPI, Account Aggregator etc. Digio is used by more than 1500 businesses in India and performs over 1 Billion transactions annually....
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Customer Success Manager
2 days ago
Bangalore Division, India Soroco Full timeSoroco is on a mission to elevate and transform how teams everywhere work. Powered by multiple patents, its flagship AI model, Scout, generates a work graph - a map of friction hurting your teams and business outcomes. Today, this map drives productivity improvements in 150+ organizations globally, including several Fortune 500 companies. Soroco has been...
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Customer Success Manager
3 days ago
Bangalore Division, India Hireginie Full timeOur client a leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
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Customer Success Manager
2 days ago
Bangalore Division, India Hireginie Full timeOur client a leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
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Customer Success Manager
3 days ago
Bangalore Division, India Hireginie Full timeOur client a leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
