Media Specialist
1 month ago
Media specialist
Passionate about reaching and engaging talent across the globe?
The scope of this role is to ensure the smooth day to day running of RSR’s global media function. Providing and coordinating full lifecycle media channel management from procurement through implementation to technical support.
Key Responsibilities
Coordinating all requests for inventory globally via Freshdesk ticketing system
Liaising with media vendors for help, escalating technical issues and advising users
Gathering cost information from suppliers through liaising with internal ops and external suppliers
Analyzing usage data, evaluating effectiveness and reporting back to Ops teams
Administrating, tracking invoices and purchases for recruitment media inventory
Reporting and budget management, including preparing costings for account teams and producing spending updates throughout the campaign or budget year
Answering media channel related questions - what is available, what is not, what is the process, what is the current inventory, etc...
Off-Boarding colleagues - canceling or re-allocating licenses / assigning / re-assigning licenses/accesses via ticket system
Typical outcomes, services and products
Licenses allocation
Monthly media usage reports to key stakeholders
Track and record the Vendor invoices
Maintaining list of license holders
Coordinating internally to maximize product utilization
Support service for Client teams for any other media requests through the helpdesk
Key Expertise
Experience of working within the recruitment industry is desirable but not essential
Hands on experience of using or other recruitment media vendors would be highly beneficial
Strong attention to detail
Takes accountability for deliverables
Excellent documentation and data management, particularly in use of MS Excel and/or GoogleSheets
Experience in a customer/client facing role
Highly proactive and excellent presentation & multitasking skills
Excellent command of English language and communication skills
Qualifications
5+ experience
University (Bachelor's) degree and/or relevant certifications and experiences
Competencies
Digital fluency; Drive for Results; Customer Focus; Quality and detail oriented; Commercial Acumen; Collaborative Influence; People Development; Conceptual Thinking; Project Management
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