TPRM Consultant

Job Title : Senior Third-Party Risk Management (TPRM) Consultant ServiceNow Specialist

Location : Remote (India)

Job Type : Full-Time

Experience Level : 5 - 6+ years

Role Overview :

We are seeking a highly experienced and proactive Senior Third-Party Risk Management (TPRM) Consultant to provide expert guidance and hands-on support in leading and advancing our TPRM initiatives. The ideal candidate will possess deep expertise in establishing and maturing risk frameworks, conducting comprehensive vendor risk assessments, and, critically, demonstrating strong hands-on experience with ServiceNow's Risk or TPRM modules. This pivotal role will involve not only configuring and deploying solutions but also advising on best practices, optimizing existing processes, and playing a key role in shaping the strategic direction and operational efficiency of our TPRM program.

Key Responsibilities :

ServiceNow TPRM/Risk Solution Leadership & Consulting :

- Lead the architectural design, configuration, implementation, and continuous optimization of ServiceNow's Third-Party Risk Management (TPRM) and/or Risk Management modules.

- Act as a subject matter expert in ServiceNow GRC/TPRM, providing strategic recommendations and technical solutions to meet evolving business needs.

- Translate complex business requirements and risk frameworks into effective, scalable ServiceNow solutions, including workflow automation, data models, and reporting dashboards.

- Drive the adoption and enhancement of ServiceNow as the primary platform for integrated TPRM operations.

TPRM Program Strategy & Implementation :

- Define, develop, and meticulously implement robust third-party risk management processes, policies, workflows, and control procedures across the entire vendor lifecycle (onboarding, ongoing monitoring, offboarding, termination).

- Advise on best practices for establishing clear roles, responsibilities, and robust governance structures for the TPRM program.

Advanced Risk Assessments & Due Diligence :

- Conduct, oversee, and guide teams through complex and high-stakes risk assessments and due diligence activities for critical and high-risk vendors.

- Leverage and interpret results from industry-standard questionnaires (e.g., SIG, CAIQ) and evidence reviews.

- Proactively identify, analyze, and evaluate potential risks (information security, data privacy, financial, operational, compliance, reputational) associated with third-party relationships.

- Develop detailed risk findings, recommend effective mitigation strategies, and track remediation efforts through to closure.

Risk Methodologies & Reporting Expertise :

- Develop, refine, and maintain robust risk scoring methodologies, impact assessments, and inherent/residual risk calculations tailored to the organization's risk appetite.

- Design and develop intuitive, actionable dashboards, metrics, and reports within ServiceNow to provide clear visibility into third-party risk posture for various stakeholders, including executive leadership and risk Collaboration & Stakeholder Management :

- Serve as a primary liaison and collaborate extensively with diverse cross-functional teams, including Information Security, IT, Procurement, Legal, Compliance, Internal Audit, and Business Units.

- Effectively communicate complex risk concepts, findings, and solution designs to both technical and non-technical audiences.

- Drive consensus, influence decision-making, and manage expectations to ensure effective risk mitigation and program success.

Mentorship & Best Practices Evangelism :

- Provide expert guidance, coaching, and mentorship to junior team members and colleagues on TPRM processes, risk assessment techniques, ServiceNow functionalities, and general GRC/Risk management best practices.

- Contribute to the development of internal training materials, playbooks, and knowledge resources to uplift team & Regulatory Adherence :

- Ensure the TPRM program and its execution comply with relevant local and international regulatory standards (e.g., GDPR, CCPA, industry-specific regulations like RBI, SEBI, IRDAI for financial services), internal policies, and contractual obligations.

- Stay abreast of evolving regulatory landscapes and industry trends impacting third-party risk.

Audit & Reporting Support :

- Provide comprehensive support for internal and external audit requirements by furnishing necessary documentation, evidence, and explanations related to the TPRM program.

- Assist in preparing detailed reports for regulatory bodies and internal governance :

- Experience : 6+ years of progressive experience in Third-Party Risk Management (TPRM), IT Risk Management, GRC (Governance, Risk, and Compliance), or Vendor Management roles, ideally with a consulting mindset.

- ServiceNow Expertise (Mandatory) : Strong hands-on experience (at least 2-3 years of dedicated configuration, development, and/or consulting experience) with the ServiceNow Risk Management module and/or the ServiceNow Third-Party Risk Management (TPRM) module. This includes workflow design, data model configuration, reporting, and user support.

- Risk Framework Knowledge : Deep understanding and practical application experience with industry-standard risk frameworks and control methodologies (e.g., NIST Cybersecurity Framework, ISO 27001/27002, Shared Assessments Standardized Information Gathering (SIG) questionnaire, COBIT, PCI DSS).

- Assessment Proficiency : Proven ability to conduct, analyze, and guide others through comprehensive vendor risk assessments, interpret due diligence artifacts, and identify control gaps.

- Communication & Influence : Excellent verbal and written communication skills, with the ability to effectively engage, present to, and influence stakeholders at all levels, including senior management and external vendors.

- Analytical & Problem-Solving : Strong analytical and critical thinking abilities, capable of dissecting complex problems, interpreting large datasets, and devising pragmatic, data-driven (Preferred) :

- ServiceNow Certified Implementation Specialist Risk and Compliance or ServiceNow Certified Application Developer (with demonstrable GRC/TPRM project experience).

- Industry certifications such as CRISC, CISM, CIPP/E, CIPP/US, CISA, CCSK, or similar GRC/Risk management certifications are highly advantageous.

Programmatic & Strategic Thinking : Ability to think strategically about TPRM as a holistic, evolving program, not just a series of assessments.

Independent & Proactive : Proven ability to work independently, manage multiple complex priorities, and drive initiatives to completion with minimal supervision in a dynamic, remote work environment.

Why Join Us?

- Consultative Impact : Play a critical role in shaping and maturing the TPRM function for clients, making a tangible impact on their risk posture.

- Cutting-Edge Technology : Work extensively with the leading GRC platform, ServiceNow, and contribute to its advanced utilization and integration.

- Growth & Development : Significant opportunities for professional growth, continuous learning, and career advancement within a specialized domain.

- Collaborative Environment : Join a highly skilled, supportive, and collaborative team, working remotely with flexibility.

- Diverse Exposure : Gain exposure to diverse third-party relationships, complex risk landscapes, and a variety of industry sectors.

To Apply :

Interested candidates are invited to submit their detailed resume and a comprehensive cover letter explicitly outlining their hands-on experience with ServiceNow Risk/TPRM modules, their deep expertise in risk frameworks, and their proven track record in managing and consulting on third-party risks. Please highlight specific projects where you led ServiceNow GRC/TPRM implementations or significant enhancements.