Senior Account Manager- Client servicing

5 days ago

New Delhi, India dentsu Full time

Senior Account ManagerKEY OBJECTIVE OF THE ROLE- An Senior Account Manager is responsible to consult the client & deliver social & digital media strategies for the brands. As a representative of Dentsu. the personnel will be accountable to manage a complete portfolio of clients to meet their social & digital requirement thereby contributing in overall brand management and achieving excellence in its expectation.KEY RESPONSIBILITIESCraft & implement social / digital campaign strategies for creating brand awareness thus strengthen brand positioning and meet brand objectives Conduct internal audits, analyze social media campaigns with tracking systems to gather data and determine efficacy and areas for campaign improvement Set strategic roadmaps/objectives for digital projects, report on ROI for effective implementation of strategies Model & track KPI’s to measure campaign/digital project performance as necessary Plan and prepare quarterly, bi-annual & annual campaign reports and assist in crafting roadmaps for the brand Proactively collaborate with all teams (viz. SEO/Tech/Media/ORM/ Research/Ecommerce, others) in order to provide authentic and helpful responses for campaign & brand requirements Ensure that all deliverables exceed set expectations Commercial reporting, accounting and finance/forecasting responsibility for owned accounts such as billing and collections Liaison with third party vendors, influencers, partner firms on behalf of the brand for campaigns & projects and take responsibility for its commercials and negotiations Oversee & participate in the on-ground events & workshops as deemed necessary Proactively initiate, publish PR activities and case studies on quarterly basis Perform research on current industry trends and audience preferences and make efficient use of insights drawn to improvise digital marketing strategies. Identify new opportunities to promote and assist in brands’ business growth Establish a robust relationship with the client(s), collect briefs, consult them thereby ensure effective execution of SOW (scope of work) and efficient alignment of tasks and timelines, internally as well as externally Lead, drive, challenge & participate at all stage of the strategizing, planning, creative and delivery process Define timelines and milestone requirements and manage sign offs with the clients Producing project schedules, creative briefs and plans, risk assessments, delivery plans and weekly progress/status reports Address escalations & queries (internal & external) in an effective and seamless manner thereby efficiently service & cultivate existing relationship Effectively manage & mentor the immediate team(s), direct them in finding creative solutions to both client and internal challenges, build up knowledge-sharing across all disciplines Provide the immediate team with all necessary trainings & tools to improve their core expertise and aid in continued career growth Effectively manage and overcome scathing challenges QUALIFICATIONS REQUISITE  Post Graduate, Graduate or holder of UGC approved Diploma in Mass Media / Marketing Communication / Advertising or equivalent Certification in Digital Media / SEO / SEM / Ecommerce/Strategy or Planning will be added honors 8-10 years of work experience with a brand, digital/social/advertising/creative/media agencyIntrested candidate please share your Profiles on jaya.pandey@dentsu.com with the below detailsNameYears of exp-Current CTC-Exp CTC-Notice-

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