Service Delivery Manager

Location: Hyderabad (In office culture)about alliantgroupalliantgroupis a professional services firm (PSF) that is focused on providing business consulting, digital transformation, taxation (Credits and Incentives), and accounting services. The main business purpose of the firm is to strengthen American businesses. We serve direct clients and over 4000 CPA firms. The company was founded in early 2000 and is headquartered in Houston, Texas. In the US we have offices in Austin, Boston, Chicago, Indianapolis, New York, Irvine, Sacramento, and Washington, D.C. In UK we have offices in London and Bristol. We also have an office in Hyderabad, India.More about our culture and why we love alliantgrouphttps://youtu.be/nM_9fXXwyrgalliantTALENT:alliantTALENT, a subsidiary of alliantgroup was incorporated several years back in Hyderabad. It now has over 1,000 employees who provide professional consulting services to US and UK clients. Our Core Values that focus on Exceptional Client Experience, High Performance, and People Development set us apart from other PSFs.At alliantTalent, professionals get the exceptional opportunity to work directly with US and UK clients. This is one of our key differentiating factors. Our professionals also get the opportunity to work on cross-service line projects, enabling them to become more rounded professionals.Our in-office, learning, collaborative, and fun culture help young professionals to learn, team, bond and share which enables them to become great Consulting Leaders in the future.What you’ll be doing:As an accounting professional, you will be expected to:- Developing and implementing strategies to improve the client experience, such as by identifying opportunities to enhance services or by implementing new processes or technologies. - Leading and managing a team of client accounting service professionals, including setting goals and objectives, providing guidance and support, and evaluating performance. - Analyzing data and trends to identify opportunities for improving the client experience and the overall performance of the client service team. - Identify and capitalise on opportunities for upselling and cross-selling. - Lead client presentations and negotiations to secure new business. - Drive revenue growth through effective account management and expansion strategies. - Coordination with ISMS core team to support ISMS activities and implantation strategies at the company.What are we looking for:- 15+ years of experience in US accounting (knowledge of US GAAP preferable) and people management skills. - Hands-on experience in commonly used accounting software like SAP, QBO, Sage, Zoho, Netsuite etc. - Proven track record of managing client relationships and meeting revenue targets. - Experience of working in a fast-paced environment. - Ability to effectively manage complexity, i.e. multiple stakeholders, timelines and projects. - Ability to manage large, complex accounts and deliver revenue growth. - Ability to think strategically and solve problems - Strong leadership and communication skills - Excellent organizational and time management skills - Entrepreneurial mindset.What we offer:With us, there are always opportunities to break new ground. We empower you to take the organization to the next level with the versatile experience that you bring in. We trust you with responsibility early on and support you in all ways to make this organization as trusted partner to the customers and a great place to work for the employees.Join us and bring your curiosity to life