Call Center Executive

6 days ago

New Delhi, India Multiplier AI Full time

Job Title: Call Center Executive (Proficient in Hindi, Rotational Shifts)Location: HyderabadJob Type: Full-TimeShift: Rotational Shifts (Day/Night)Job Description:We are seeking a highly motivated and customer-focused Call Center Executive who is proficient in Hindi and comfortable working in rotational shifts. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer queries, and providing exceptional customer service in a professional and friendly manner.Key Responsibilities:Manage large volumes of inbound and outbound calls in a timely manner.Identify customer needs, clarify information, and provide solutions or alternatives to resolve issues.Maintain a positive, empathetic, and professional attitude toward customers at all times.Follow communication scripts and guidelines to ensure consistent service delivery.Escalate unresolved queries to appropriate departments when necessary.Keep records of customer interactions, transactions, comments, and complaints.Meet personal/team qualitative and quantitative targets.Adhere to all call center procedures and policies, ensuring compliance with company standards.RequirementsProficiency in Hindi (Mandatory).Basic proficiency in English (Preferred).Willingness to work in rotational shifts (including nights and weekends).Strong verbal communication and active listening skills.Ability to multi-task, set priorities, and manage time effectively.Previous experience in a call center or customer service role is a plus but not mandatory.Problem-solving attitude and patience when handling customer queries.Basic computer skills (typing, navigating software, etc.).BenefitsCompetitive salary with performance-based incentives.Health insurance and other employee benefits.Opportunity for career advancement.Paid training and continuous development opportunities.Supportive work environment.

  • Call Center Executive

    1 week ago

    Patparganj, Delhi, Delhi, India SHARP SIGHT CENTER Full time

    Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

  • Call Center Executive

    2 weeks ago

    New Delhi, India Venkateshwar Hospital Full time

    **Roles and Responsibilities** - Manage large amounts of inbound & outbound calls and follow communication script.Excellent English Communication SkillsHospital Exp. Must - ** **Perks and Benefits** - Role:_Healthcare & Life Sciences - Other - Salary:_ Not Disclosed by Recruiter - Industry:_Medical Services / Hospital - Department:_Healthcare & Life...

  • Call Center Executive

    1 week ago

    Delhi, Delhi, India Rational BusinesssCorporation Pvt Ltd Full time

    **Job Title**:Call Center Executive** **Company**: DESMAT - Stationery & Office Products Industry **Location**: Ashok Vihar ( North Delhi) **Job Type**: Full-time **About Us** DESMAT is a reputed brand in the stationery and office products industry, offering a wide range of labels, inks, photo paper, plain film transparent sheets, and other office &...

  • Sales Calling Executive

    6 days ago

    New Delhi, India Elearning Design Center Full time

    Company Description: ImmerseLearnis a school, an online training provider that uses VR and 3D technology to deliver affordable, immersive training programs. Our mission is to provide hands-on virtual training for high-demand trades, equipping learners with practical skills to become job-ready faster and at a lower cost than traditional education. Our...

  • Call Center Executive

    2 weeks ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: Call Center Executive ( Freshers & Experience )Location: Delhi ( Patel Nagar)Salary: 15,000 – 30,000 + Attractive IncentivesWorking Days: 5.5 DaysJob Description:We are looking for a Call Center Executive who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills,...

  • Call Center Executive

    3 days ago

    Wazir Pur III, Delhi, Delhi, India Cvc Clothing Full time

    We are hiring a **Call Center Executive** with knowledge and experience in supporting e-commerce platforms, specifically for **Shopify websites**. If you have expertise in customer service and have worked with Shopify’s order management. As a Call Center Executive, you will be a key player in providing excellent support to our customers, ensuring smooth...

  • Call Center Representative

    7 days ago

    New Delhi, India DCAI Full time

    Role Description This is a full-time on-site role for a Call Center Representative located in Mumbai. The Call Center Representative will be responsible for handling inbound and outbound customer calls, managing customer enquiries, providing accurate information, resolving customer issues, and ensuring customer satisfaction. The role involves maintaining...

  • Call Center Representative

    2 weeks ago

    New Delhi, India Alyana Full time

    Call Center Ambassador Apprenticeship Program with Alyana UK **Location: UK and Remote **(Work From Home) **Job Type**: Full-time, Apprenticeship, Internship **Company Overview**: Alyana UK is a reputable customer service solutions provider, catering to healthcare professionals and clients in the healthcare industry, specifically in the UK. Our focus is...

  • Call Center Executive

    1 week ago

    Patparganj, Delhi, Delhi, India SHARP SIGHT CENTER Full time

    Responsibilities include handling inbound and outbound calls, scheduling appointments, providing patient information, and addressing queries. Strong communication skills, customer service focus, and a polite demeanor are essential. Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Leave encashment - Paid sick time - Provident Fund Schedule: -...

  • Call Center Executive

    1 week ago

    Kashmiri Gate, Delhi, Delhi, India GURUSOUL REALTY PRIVATE LIMITED Full time

    We are looking for dynamic and enthusiastic Call Center Executives to join our real estate team. You will be the first point of contact for prospective buyers, providing project details, capturing leads, and helping schedule property site visits. This is an excellent opportunity for freshers to build a career in real estate customer service and sales. **Job...