ICICI Lombard

5 days ago

Navi Mumbai, Maharashtra, India ICICI Lombard General Insurance Company Limited Full time

We are seeking an expert in Microsoft Dynamics 365 to oversee the implementation, customization, and optimization of D365 solutions. This role requires a combination of technical proficiency and business acumen to bridge the gap between stakeholders and development teams, ensuring seamless system integration and process improvements.

Vertical - Technology

Experience - 3+ years

Location - Mumbai (Vikhroli)

Key Responsibilities :

Solution Design & Implementation :

- Lead the implementation and configuration of Microsoft Dynamics 365 (Finance & Operations, Sales, Customer Service, etc.) based on business needs.

- Analyze business requirements and translate them into functional & technical specifications.

- Drive system customizations, integrations, and workflow automation using Power Platform, Power Automate, and Azure services.

Stakeholder Management & Business Analysis :

- Collaborate with business users, IT teams, and external vendors to identify pain points and recommend solutions.

- Act as a bridge between technical teams and functional business units.

- Ensure D365 aligns with business goals and regulatory compliance.

Technical Expertise & Development Oversight :

- Oversee customization and development using Power Apps, JavaScript, .net, C# and SQL.

- Ensure integration of D365 with other enterprise applications via APIs, DataVerse, and Azure Logic Apps.

- Optimize system performance and troubleshoot technical issues.

Project Management & Leadership :

- Lead end-to-end project execution, including requirement gathering, design, testing, deployment, and support.

- Manage a team of functional consultants, developers, and support engineers.

- Drive Agile/Scrum methodologies for continuous improvement.

Training & Support :

- Post-implementation support.

- Document business processes, system configurations, and best practices.

(ref:hirist.tech)

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