MS CRM BA

3 weeks ago

Bengaluru, India Tech Mahindra Full time

Title: Business Analyst - MS CRM

Experience: 7 - 12 years

Offshore Location: Any TechM (Bangalore/Chennai/Hyderabad/Pune)- For Initial day till Visa Processing time.

Domain: Banking only

Job Location: Dubai

Notice Period: Immediate Joiner


Job Description:


Business Analysis: Act as the primary liaison between business units and IT, ensuring alignment of Dynamics 365 capabilities with business objectives.


  • Requirements Gathering: Lead structured workshops and interviews to capture and validate

business and functional requirements.

  • Proven track record delivering Microsoft Dynamics 365 CE and F&O implementations, ideally in a Financial Services Regulator or in companies that they regulate.
  • Deep experience on CE/CRM projects which amounts to approx. 75% of overall project scope
  • Strong understanding of regulatory processes, financial systems, and reporting requirements.
  • Solution Design: Collaborate with technical teams and vendors to shape solutions using

Dynamics 365 CE & F&O modules and Power Platform tools like (Power Apps, Power

Automate, Power BI) and Dataverse

  • Expertise in configuration of Dynamics modules, workflows, forms, and integrations.
  • Skilled in Fit/Gap analysis, stakeholder facilitation, and user training.
  • Documentation: Produce clear and complete Functional Specification Documents (FSDs), user stories, Business Process diagrams and workflows.
  • Gap Analysis: Identify process or system gaps and recommend optimized solutions and

configurations.

  • Delivery Oversight: Support configuration, testing (including UAT), training, and change

management across the project lifecycle.

  • MS CRM BA

    1 week ago

    Bengaluru, India Tech Mahindra Full time

    Title: Business Analyst - MS CRM Experience: 7 - 12 years Offshore Location: Any TechM (Bangalore/Chennai/Hyderabad/Pune)- For Initial day till Visa Processing time. Domain: Banking only Job Location: Dubai Notice Period: Immediate Joiner Job Description: Business Analysis: Act as the primary liaison between business units and IT, ensuring alignment of...

  • MS CRM BA

    3 weeks ago

    Bengaluru, India Tech Mahindra Full time

    Title: Business Analyst - MS CRMExperience: 7 - 12 yearsOffshore Location: Any TechM (Bangalore/Chennai/Hyderabad/Pune)- For Initial day till Visa Processing time.Domain: Banking onlyJob Location: DubaiNotice Period: Immediate JoinerJob Description:Business Analysis: Act as the primary liaison between business units and IT, ensuring alignment of Dynamics 365...

  • ms crm ba

    7 days ago

    Bengaluru, Karnataka, India Tech Mahindra Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Title: Business Analyst - MS CRMExperience: yearsDomain: Banking onlyLocation: BangaloreNotice Period: ImmediateJob Description:Business Analysis: Act as the primary liaison between business units and IT, ensuring alignment of Dynamics 365 capabilities with business objectives.• Requirements Gathering: Lead structured workshops and interviews to capture...

  • MS CRM BA

    4 weeks ago

    Bengaluru, India Tech Mahindra Full time

    Title: Business Analyst - MS CRMExperience: 7 - 12 yearsOffshore Location: Any TechM (Bangalore/Chennai/Hyderabad/Pune)- For Initial day till Visa Processing time.Domain: Banking onlyJob Location: DubaiNotice Period: Immediate JoinerJob Description:Business Analysis: Act as the primary liaison between business units and IT, ensuring alignment of Dynamics 365...

  • MS CRM BA

    4 weeks ago

    Bengaluru, India Tech Mahindra Full time

    Title: Business Analyst - MS CRMExperience: 7 - 12 yearsOffshore Location: Any TechM (Bangalore/Chennai/Hyderabad/Pune)- For Initial day till Visa Processing time.Domain: Banking onlyJob Location: DubaiNotice Period: Immediate JoinerJob Description:Business Analysis: Act as the primary liaison between business units and IT, ensuring alignment of Dynamics 365...

  • MS CRM BA

    2 weeks ago

    Bengaluru, India Tech Mahindra Full time

    Title: Business Analyst - MS CRM Experience: 7 - 12 years Offshore Location: Any TechM (Bangalore/Chennai/Hyderabad/Pune)- For Initial day till Visa Processing time. Domain: Banking only Job Location: Dubai Notice Period: Immediate Joiner Job Description: Business Analysis: Act as the primary liaison between business units and IT, ensuring alignment...

  • Ms crm ba

    1 week ago

    Bengaluru, India Tech Mahindra Full time

    Title: Business Analyst - MS CRMExperience: 7 - 12 yearsOffshore Location: Any Tech M (Bangalore/Chennai/Hyderabad/Pune)- For Initial day till Visa Processing time.Domain: Banking onlyJob Location: DubaiNotice Period: Immediate JoinerJob Description:Business Analysis: Act as the primary liaison between business units and IT, ensuring alignment of Dynamics...

  • Ms crm ba

    1 week ago

    Bengaluru, India Tech Mahindra Full time

    Title: Business Analyst - MS CRMExperience: 7 - 12 yearsOffshore Location: Any Tech M (Bangalore/Chennai/Hyderabad/Pune)- For Initial day till Visa Processing time.Domain: Banking onlyJob Location: DubaiNotice Period: Immediate JoinerJob Description:Business Analysis: Act as the primary liaison between business units and IT, ensuring alignment of Dynamics...

  • MS CRM BA

    5 days ago

    Bengaluru, India Tech Mahindra Full time

    Title: Business Analyst - MS CRMExperience: 7 - 12 yearsOffshore Location: Any TechM (Bangalore/Chennai/Hyderabad/Pune)- For Initial day till Visa Processing time.Domain: Banking onlyJob Location: DubaiNotice Period: Immediate JoinerJob Description:Business Analysis: Act as the primary liaison between business units and IT, ensuring alignment of Dynamics 365...

  • CRM BA

    3 weeks ago

    Bengaluru, India Zensar Technologies Full time

    Job Description Position : CRM BA Experience : 5+Yrs Location : Pune,Hyderabad,Bangalore,Chennai,Kolkata Notice Period : 15 Days to Immediate Joiner Key Responsibilities: - Collaborate with business stakeholders to analyze, document, and refine business processes and requirements. - Act as a bridge between technical teams and business units to ensure...