Operations Team Lead

3 weeks ago


New Delhi, India MarketStar Full time

Role: Team Lead.Experience: 3+ Years as Team LeadLocation: HyderabadRole and Responsibilities:• Driving client KPIs• Stakeholder Management• Maintaining Attrition & Shrinkage of the team• Performance Management• Handling customer complaints and resolving issues that employees are not authorizedto handle on their own• Dealing with schedule changes, employee call-ins, and other staffing issues.Filling in for absent employees as needed to ensure the smooth operation of the business.• Acting as a role model for all employees by continuously exhibiting a high level of serviceand attention to detail in all tasks.• Delegating tasks to employees.• Keeping day-to-day activities organized.• Recruiting and interviewing new hires.• Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properly.• Training employees in proper safety procedures and providing training updates asneeded.• Conflict Management - Addressing employee problems on the job to ensure everyone isthriving in the workplace and satisfied with their job and work environment.• Organizing promotions and spearheading marketing efforts by setting up displays andeducating customers and employees on promotions or specials. Managing projects asassigned and organizing teams to assist in these efforts.Preferred Skills and Requirements:• Proven work experience as a team leader or supervisor.• In-depth knowledge of performance metrics.• Good PC skills, especially MS Excel.• Excellent communication and leadership skills.• Organizational and time-management skills.• Decision-making skills.• Graduate in any stream.• Sense of ownership and pride in your performance and its impact on the company’ssuccess.• Critical thinking and problem-solving skills.• On-the-job training.• Confidence and skillful negotiating skills.• Strong organizational skills to give the team direction.Critical Competencies:• Attention to detail.• 2 years minimum on people manager role.• Strong Communication Skills.• Leadership Motivation Skills.


  • Operations Team Lead

    2 weeks ago


    New Delhi, India TP Full time

    We're Hiring: Team Lead – Operations (International Customer Support)Open Positions: 16Joining: ImmediateAbout the Role: We’re looking for dynamic and experienced Team Leads to manage international sales operations. This role demands strong leadership, excellent communication skills, and the ability to drive performance in a fast-paced environment.Key...


  • New Delhi, India TP Full time

    We're Hiring: Team Lead – Operations (International Customer Support)Open Positions: 16Joining: ImmediateAbout the Role: We're looking for dynamic and experienced Team Leads to manage international sales operations. This role demands strong leadership, excellent communication skills, and the ability to drive performance in a fast-paced environment.Key...

  • Operations Team Lead

    2 weeks ago


    New Delhi, India TP Full time

    We're Hiring: Team Lead – Operations (International Customer Support) Open Positions:16Joining:Immediate About the Role:We’re looking for dynamic and experiencedTeam Leadsto manage international sales operations. This role demands strong leadership, excellent communication skills, and the ability to drive performance in a fast-paced environment. Key...


  • New Delhi, India NewCold Full time

    ABOUT NEWCOLDNewCold is a service provider in cold chain logistics with a focus on development and operation of large, highly automated cold stores. NewCold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. NewCold is one of the fastest growing companies (over 3,000 employees) in the cold...

  • Business lead Manager

    3 weeks ago


    New Delhi, India team unstoppablesid Full time

    Company DescriptionAt the forefront of the fitness industry, our company operates through two powerhouse brands:Unicore™ – Our premium gym and sportswear line for men and women, designed for performance, comfort, and style. From hardcore athletes to everyday fitness lovers, Unicore™ delivers apparel that works as hard as you do.Team Unstoppable™ –...

  • TPRM Lead

    4 weeks ago


    New Delhi, India Cubical Operations LLP Full time

    Job Description – TPRM Lead (with Data Privacy Exposure)Designation: TPRM LeadLocation: BangaloreExperience Required: 6+ yearsPriority: Immediate JoinerRole OverviewWe are seeking an experienced Third-Party Risk Management (TPRM) Lead with exposure to Data Privacy compliance. The candidate will be responsible for managing end-to-end TPRM programs, ensuring...

  • TPRM Lead

    3 weeks ago


    New Delhi, India Cubical Operations LLP Full time

    Job Description – TPRM Lead (with Data Privacy Exposure) Designation:TPRM Lead Location:Bangalore Experience Required:6+ years Priority:Immediate Joiner Role Overview We are seeking an experiencedThird-Party Risk Management (TPRM) Leadwith exposure toData Privacy compliance . The candidate will be responsible for managing end-to-end TPRM programs, ensuring...

  • Operations Team Lead

    4 weeks ago


    New Delhi, India TP Full time

    Roles and Responsibilities- Be responsible for the team’s overall performance. - Take care of Attrition, Shrinkage, CSAT, Quality, FCR. - Resolve queries in exceptional situations and escalate them, when required (by following proper channels). - Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). -...

  • Team Lead

    3 weeks ago


    New Delhi, India Bunge Full time

    Role Purpose Statement :This role, reporting to the Freight Operations Lead , who is in turn part of the Trade Execution leadership team will be responsible for all aspects of the voyage ranging from the initial cleaning instructions, planning and effective operation of full voyage including cargo and bunkers calculations, hire and freight payments along...

  • Team Lead

    1 week ago


    New Delhi, India Voitekk Softsol Pvt Ltd Full time

    Company DescriptionVoitekk Softsol Pvt. Ltd. is a well-established business solutions company providing IT Infrastructure development and support, headset supplies, software development, Dialer software products, networking and telecom solutions, and Business Process Management (BPM/BPO). Since its inception in 2008, Voitekk Softsol has combined leading-edge...