Team Lead-Operations Support
4 weeks ago
ABOUT NEWCOLDNewCold is a service provider in cold chain logistics with a focus on development and operation of large, highly automated cold stores. NewCold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. NewCold is one of the fastest growing companies (over 3,000 employees) in the cold chain logistics and they are expanding teams to support this growth. They use the latest technology that empowers people,to handle food responsibly and guarantee food safety in a sustainable way. They challenge the industry, believe in long-term partnerships, and deliver solid investment opportunities that enable next generation logistic solutions. NewCold has leading market inhouse expertise in designing, engineering, developing and operating state-of-the-art automated cold stores: a result of successful development and operation of over 25 automated warehouses across three continents. With the prospect of many new construction projects around the world in the very near future, this vacancy offers an interesting opportunity to join an internationally growing and ambitious organization.Position Summary:The Team Leader - Operations Support will play a pivotal role in overseeing the daily operations of the Operations Support team, which includes Stock Control Specialists and Data Analysts. This role is responsible for ensuring the smooth and efficient functioning of the team, providing guidance and support, and driving continuous improvement initiatives. The Team Leader will report directly to the Head of DSC and will be based in Bengaluru, India and will work closely with the team in Breda and provide them with the needed reports and analyses.Main responsibilities Lead and coordinate the Data Team (5 FTE) Manage backlog, assign tasks, monitor progress and deadlines Make sure daily KPI consolidation is done correctly and on time Align priorities with DSC Manager (EU) and translate into team actions Guide the team to deliver ad hoc analysis and dashboards based on site/management needs Support team members with feedback, coaching, and development Do performance reviews and handle HR-related topics Improve existing processes (daily KPI flow, QA checks, backlog management, reporting) Ensure good communication with DSC team in EUWhat we are looking for Experience inleading a data/analytics team(coordination + HR responsibility) Background inbusiness analysis, logistics or supply chainis a strong advantage Strong communication skills to connect with EU colleagues and guide Indian team Experience in process improvement (organizing work, defining structure, QA) Agile/Scrum mindset (formal certification not required) Servant leader style: focus on enabling the team to succeed, while following priorities from EUWe offer Key role in supporting theEuropean Decision Support Centre Opportunity to lead a motivated team and shape ways of working International exposure (daily contact with EU Operations Support Centre) Growth potential depending on performance and business needsNote:The Team Lead willguide the team, manage priorities and backlog, monitor progress, and improve the way of working . This person will also handleperformance and HR topics , making sure the team is motivated, effective, and delivering quality results.
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Operations Team Lead
2 weeks ago
New Delhi, India TP Full timeWe're Hiring: Team Lead – Operations (International Customer Support)Open Positions: 16Joining: ImmediateAbout the Role: We’re looking for dynamic and experienced Team Leads to manage international sales operations. This role demands strong leadership, excellent communication skills, and the ability to drive performance in a fast-paced environment.Key...
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Operations Team Lead
3 days ago
New Delhi, India TP Full timeWe're Hiring: Team Lead – Operations (International Customer Support)Open Positions: 16Joining: ImmediateAbout the Role: We're looking for dynamic and experienced Team Leads to manage international sales operations. This role demands strong leadership, excellent communication skills, and the ability to drive performance in a fast-paced environment.Key...
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Operations Team Lead
2 weeks ago
New Delhi, India TP Full timeWe're Hiring: Team Lead – Operations (International Customer Support) Open Positions:16Joining:Immediate About the Role:We’re looking for dynamic and experiencedTeam Leadsto manage international sales operations. This role demands strong leadership, excellent communication skills, and the ability to drive performance in a fast-paced environment. Key...
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Application Support Team Lead
3 weeks ago
New Delhi, India Emkay Global Financial Services Ltd Full timeRole Overview:The Application Support Team Lead is responsible for managing a team of support consultants (1st–3rd line) to ensure smooth operation of application support services. This role focuses on incident resolution, process improvement, and maintaining high levels of customer satisfaction.Key Responsibilities:- Team Leadership: Lead, mentor, and...
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Application Support Team Lead
3 weeks ago
New Delhi, India Emkay Global Financial Services Ltd Full timeRole Overview: The Application Support Team Lead is responsible for managing a team of support consultants (1st–3rd line) to ensure smooth operation of application support services. This role focuses on incident resolution, process improvement, and maintaining high levels of customer satisfaction.Key Responsibilities:Team Leadership: Lead, mentor, and...
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Team Lead
1 week ago
New Delhi, India Voitekk Softsol Pvt Ltd Full timeCompany DescriptionVoitekk Softsol Pvt. Ltd. is a well-established business solutions company providing IT Infrastructure development and support, headset supplies, software development, Dialer software products, networking and telecom solutions, and Business Process Management (BPM/BPO). Since its inception in 2008, Voitekk Softsol has combined leading-edge...
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Team Lead
1 week ago
New Delhi, India Voitekk Softsol Pvt Ltd Full timeCompany Description Voitekk Softsol Pvt. Ltd. is a well-established business solutions company providing IT Infrastructure development and support, headset supplies, software development, Dialer software products, networking and telecom solutions, and Business Process Management (BPM/BPO). Since its inception in 2008, Voitekk Softsol has combined...
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Supervisor Operations
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Supervisor Operations
1 week ago
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Supervisor Operations
2 weeks ago
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