
Operations Team Lead
1 week ago
Roles and Responsibilities- Be responsible for the team’s overall performance. - Take care of Attrition, Shrinkage, CSAT, Quality, FCR. - Resolve queries in exceptional situations and escalate them, when required (by following proper channels). - Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). - Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. - Provide the team with a vision of the process objectives. - Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. - Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. - Facilitate problem solving and collaboration. - Conduct quality analysis on the listings processed by moderators, ensure teams quality is up to the set benchmark. - Focus on accelerating teams’ performance.
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Team Lead-Operations Support
1 week ago
New Delhi, India NewCold Full timeABOUT NEWCOLDNewCold is a service provider in cold chain logistics with a focus on development and operation of large, highly automated cold stores. NewCold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. NewCold is one of the fastest growing companies (over 3,000 employees) in the cold...
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Business lead Manager
2 days ago
New Delhi, India team unstoppablesid Full timeCompany DescriptionAt the forefront of the fitness industry, our company operates through two powerhouse brands:Unicore™ – Our premium gym and sportswear line for men and women, designed for performance, comfort, and style. From hardcore athletes to everyday fitness lovers, Unicore™ delivers apparel that works as hard as you do.Team Unstoppable™ –...
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TPRM Lead
1 week ago
New Delhi, India Cubical Operations LLP Full timeJob Description – TPRM Lead (with Data Privacy Exposure)Designation: TPRM LeadLocation: BangaloreExperience Required: 6+ yearsPriority: Immediate JoinerRole OverviewWe are seeking an experienced Third-Party Risk Management (TPRM) Lead with exposure to Data Privacy compliance. The candidate will be responsible for managing end-to-end TPRM programs, ensuring...
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TPRM Lead
2 days ago
New Delhi, India Cubical Operations LLP Full timeJob Description – TPRM Lead (with Data Privacy Exposure) Designation:TPRM Lead Location:Bangalore Experience Required:6+ years Priority:Immediate Joiner Role Overview We are seeking an experiencedThird-Party Risk Management (TPRM) Leadwith exposure toData Privacy compliance . The candidate will be responsible for managing end-to-end TPRM programs, ensuring...
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Team Lead
8 hours ago
New Delhi, India Bunge Full timeRole Purpose Statement :This role, reporting to the Freight Operations Lead , who is in turn part of the Trade Execution leadership team will be responsible for all aspects of the voyage ranging from the initial cleaning instructions, planning and effective operation of full voyage including cargo and bunkers calculations, hire and freight payments along...
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Operations Team Lead
2 days ago
New Delhi, India MarketStar Full timeRole: Team Lead.Experience: 3+ Years as Team LeadLocation: HyderabadRole and Responsibilities:• Driving client KPIs• Stakeholder Management• Maintaining Attrition & Shrinkage of the team• Performance Management• Handling customer complaints and resolving issues that employees are not authorizedto handle on their own• Dealing with schedule...
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Operations Team Lead
4 weeks ago
Delhi, India Three Across Full timeJob Title:Team Leader – Operations (Voice Process) Location:Noida & Gurgaon Key Highlights: Industry: International BPO Working Days: 5 (Rotational Shifts) Cab Facility: One-sided cab provided Compensation: Up to ₹7,00,000 per annum (Maximum 30% hike on current CTC) Responsibilities: Lead, mentor, and manage a team of associates in a voice/blended...
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Copy Lead
2 days ago
New Delhi, India Team Pumpkin Full timeAbout Us: Team Pumpkinis a vibrant and forward-thinking marketing agency committed to producing compelling and effective campaigns. We are looking for a talented and strategicCopy Leadto join our creative team. This is an opportunity to work in a dynamic environment where your words will shape the voice of leading brands.Role & Responsibilities: As theCopy...
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Team Lead
2 days ago
New Delhi, India TP Full timeWe're Hiring | Team Leader – OperationsJoin the global leader in digital business services and take the next step in your career!Role: Team Leader – Operations Process: Non-Voice (Chat & Email) Experience Required: Minimum 1 year as a Team Leader in BPO (Chat/Email process preferred)Key Responsibilities:Drive team performance through coaching &...
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Team Lead
2 days ago
New Delhi, India Truemeds Full timeTeam Lead – Telesales (Pharmacists)Location: Powai, Mumbai (Full-time, On-site)At Truemeds, our mission is:“to make healthcare affordable and accessible to all.”No one should have to choose between their health and their healthcare costs. With this vision, we aim to make healthcare affordable and accessible. We are a technology-driven, telehealth...