Application Support Analyst
3 weeks ago
As a Senior Support Analyst at Blackstone, you will work with a skilled team to support finance technology solution
Responsibilities
Familiarize yourself with business operations and software applications like investran to effectively diagnose and resolve user issue
Implement automation and process changes to reduce risks associated with manual data entry
Input, Maintain and records static data across various applications
Gather information from end users to prioritize critical issue
Understand user support needs and provide optimal solutions
identify risks, recurring problems and potential improvements
collaborate with development teams and users to effective solutions
Communicate bugs and enhancements to the product team based on user feedback
Deliver prompt high quality support within established SLAs
Create Knowledge base documentation for internal use
Qualification
Degree in computer science, Finance/Accounting, MBA
2-4 years experience in customer services, data analytics, application support, fund account support
Knowledge of applications like investran is a plus
intermediate to advanced proficiency in Microsoft excel
Self motivated with the ability to work independently
Familiarity with SQL, VBA, or Python is a plus
Team management skills
Ability to address critical issues effectively
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Application Support Analyst
3 weeks ago
Gurugram, India Wipro Full timeAs a Senior Support Analyst at Blackstone, you will work with a skilled team to support finance technology solution Responsibilities Familiarize yourself with business operations and software applications like investran to effectively diagnose and resolve user issue Implement automation and process changes to reduce risks associated with manual data entry...
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Application Support Analyst
3 weeks ago
Gurugram, India Wipro Full timeAs a Senior Support Analyst at Blackstone, you will work with a skilled team to support finance technology solutionResponsibilitiesFamiliarize yourself with business operations and software applications like investran to effectively diagnose and resolve user issueImplement automation and process changes to reduce risks associated with manual data entryInput,...
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Wipro | Application Support Analyst
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gurugram, India Wipro Full timeAs a Senior Support Analyst at Blackstone, you will work with a skilled team to support finance technology solution Responsibilities Familiarize yourself with business operations and software applications like investran to effectively diagnose and resolve user issue Implement automation and process changes to reduce risks associated with manual data entry...
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Wipro | Application Support Analyst
2 weeks ago
gurugram, India Wipro Full timeAs a Senior Support Analyst at Blackstone, you will work with a skilled team to support finance technology solution Responsibilities Familiarize yourself with business operations and software applications like investran to effectively diagnose and resolve user issue Implement automation and process changes to reduce risks associated with manual data entry...
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Wipro | Application Support Analyst
3 weeks ago
gurugram, India Wipro Full timeAs a Senior Support Analyst at Blackstone, you will work with a skilled team to support finance technology solutionResponsibilitiesFamiliarize yourself with business operations and software applications like investran to effectively diagnose and resolve user issueImplement automation and process changes to reduce risks associated with manual data entryInput,...
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