Customer Relationship Executive
4 weeks ago
Job Title:Customer Relationship ExecutiveExperience:1 - 3 Years Location:Chennai - Anna NagarCompany Description The Chennai Chess Club is India's fastest-growing chess community, committed to delivering top-tier chess education globally and hosting engaging meetups in Chennai. With close to 1000 students worldwide and numerous events in the city, we are your ultimate destination for all things chess.Role Description This is a full-time on-site role for a Customer Relationship Executive based in Chennai. The Executive will act as the primary bridge between parents, students, and the club — ensuring that parents remain informed, engaged, and satisfied with their child’s progress. The role involves tracking student performance, resolving academic or operational concerns, preventing dropouts, supporting fee collection, and proactively coordinating with coaches and the operations team to deliver an excellent parent experience.Key Responsibilities Parent Engagement:Build strong relationships with parents, regularly check in on satisfaction, and serve as the human face of the club. Curriculum Support:Understand the curriculum thoroughly, answer parent queries confidently, and guide them on upcoming milestones. Progress Tracking:Monitor each student’s learning pace; escalate issues to Ops/Coaches and work on solutions where needed. Batch Management:Assess whether assigned batches suit each student and reassign when necessary for better fit. Parent Deliverables:Educate parents about their responsibilities (e.g., creating Lichess accounts, encouraging tournament participation) and ensure compliance. Retention & Dropout Prevention:Spot disinterest early, understand challenges, and troubleshoot to keep students engaged. Fee Follow-up:Reach out to fee defaulters, understand concerns, and resolve issues to ensure timely payments. Classroom Presence:Attend assigned student sessions, observe proactively, and resolve issues that may impact satisfaction.Qualifications Bachelor’s degree in any discipline (preferably in Business Administration, Communication, Psychology, or Education). 1–3 years of experience in customer relationship management, parent engagement, academic counselling, or similar client-facing roles. Excellent communication skills in English and Tamil — both verbal and written. Strong listening, empathy, and problem-solving skills to handle parent concerns effectively. Comfort with CRM tools, MS Excel and Google Sheets/Docs Ability to coordinate across teams (coaches, operations, and accounts) and maintain timely follow-ups. A positive, patient, and proactive attitude with a passion for student progress and parent satisfaction. Willingness to work on-site from Chennai and occasionally attend student sessions. Ability to play chess and a basic understanding of chess coaching are preferred.
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Customer Relationship Executive
5 days ago
New Delhi, India McLine Studios Full timeJob Title: Customer Relationship Executive (International Clients) Job Summary: The Customer Relationship Executive is Responsible for managing and maintaining positive relationships with our company’s international clients. This includes providing support and assistance to clients, handling clients inquiries and complaints, and working to resolve any...
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Customer Relationship Executive
3 weeks ago
New Delhi, India SkyBlue — Your Creative Space Full timeCustomer Relationship ExecutiveSkyBlue Experience Studio | SBR, Ahmedabad | Full-TimeSkyBlue is a Creative lifestyle retail brand offering thoughtfully curated stationery, premium gifting and creative art supplies, and office essentials. Our SkyBlue Experience Studio at SBR, Ahmedabad, reflects the elevated retail experience we stand for, contemporary,...
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Customer Relationship Executive
3 weeks ago
New Delhi, India SkyBlue — Your Creative Space Full timeCustomer Relationship ExecutiveSkyBlue Experience Studio | SBR, Ahmedabad | Full-TimeSkyBlue is a Creative lifestyle retail brand offering thoughtfully curated stationery, premium gifting and creative art supplies, and office essentials. Our SkyBlue Experience Studio at SBR, Ahmedabad, reflects the elevated retail experience we stand for, contemporary,...
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Customer Relationship Executive
5 days ago
New Delhi, India Trancis Consulting services Full timeJob Title: Customer Relationship Executive (Telesales) Location: Sant Nagar, New Delhi Experience: 0 to 2 years **Salary**: up to 20k JD of Telesales Profile: - Inform Customers About the Company's Products/Services and Offers. - Manage Inbound/ Outbound Customer Calls in A Timely Manner. - Be part of weekly calls to review the progress. - No targets just...
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Customer Relationship Executive
5 days ago
Delhi, Delhi, India IDEAL PLACEMENT Full timeProfile - **Customer Relationship Executive ( WFO )** Location - **Vikaspuri, Delhi** Qualification - **12th / Graduate** Salary - **18,000 - 25,000/pm** Experience - **1 - 3 Years ( Sales / Business Development Executive )** - **Only Female Apply** **Job Description: - ** - Basic Knowledge of MS Office / Google workspace. - Good English...
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Client Relationship Executive
1 week ago
Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 2,40,000 - ₹ 3,60,000 per yearJob Title: Client Relationship Executive ( Freshers & Experience )Location: Delhi ( Patel Nagar)Working Days: 5.5 DaysJob Description:We are looking for a Client Relationship Executive who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills, be confident on calls, and...
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Customer Relationship Executive
3 days ago
Delhi, India Rising Advisory Services Pvt. Ltd Full time**Job Title: Customer Relationship Executive** **Key Responsibilities**: - Build and maintain strong relationships with our clients through regular communication and excellent customer service. - Serve as the primary point of contact for client inquiries, concerns, and feedback, ensuring prompt and effective resolution of issues. - Work closely with our...
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Customer Relationship Executive
4 weeks ago
New Delhi, India GreenAds Global Full timeJob Title: Customer Relationship Executive - OnboardingDepartment: Sales Location: Kochi, Kaloor Reports To: Sales Head - Vidya VS Salary Package: INR 18000 - INR 22000Job OverviewWe are seeking a proactive and customer-focused Jr. Executive – Customer Success to join our team. The ideal candidate will play a key role in supporting presales meetings,...
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Customer Relationship Executive
1 week ago
Punjabi Bagh, Delhi, Delhi, India HJRealEstates Full time**HJ Real Estates,** are seeking a dynamic and customer-oriented individual to join our team as a Customer Relationship Management (CRM) Executive. The CRM Executive will be responsible for managing and nurturing client relationships, ensuring high levels of customer satisfaction, and driving business growth through effective communication and...
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Customer Relationship Executive
3 weeks ago
Delhi, India SkyBlue — Your Creative Space Full timeCustomer Relationship ExecutiveSkyBlue Experience Studio | SBR, Ahmedabad | Full-TimeSkyBlue is a Creative lifestyle retail brand offering thoughtfully curated stationery, premium gifting and creative art supplies, and office essentials. Our SkyBlue Experience Studio at SBR, Ahmedabad, reflects the elevated retail experience we stand for, contemporary,...
