Customer Relationship Executive
4 days ago
Job Title:Customer Relationship ExecutiveExperience:1 - 3 Years Location:Chennai - Anna NagarCompany Description The Chennai Chess Club is India's fastest-growing chess community, committed to delivering top-tier chess education globally and hosting engaging meetups in Chennai. With close to 1000 students worldwide and numerous events in the city, we are your ultimate destination for all things chess.Role Description This is a full-time on-site role for a Customer Relationship Executive based in Chennai. The Executive will act as the primary bridge between parents, students, and the club — ensuring that parents remain informed, engaged, and satisfied with their child’s progress. The role involves tracking student performance, resolving academic or operational concerns, preventing dropouts, supporting fee collection, and proactively coordinating with coaches and the operations team to deliver an excellent parent experience.Key Responsibilities Parent Engagement:Build strong relationships with parents, regularly check in on satisfaction, and serve as the human face of the club. Curriculum Support:Understand the curriculum thoroughly, answer parent queries confidently, and guide them on upcoming milestones. Progress Tracking:Monitor each student’s learning pace; escalate issues to Ops/Coaches and work on solutions where needed. Batch Management:Assess whether assigned batches suit each student and reassign when necessary for better fit. Parent Deliverables:Educate parents about their responsibilities (e.g., creating Lichess accounts, encouraging tournament participation) and ensure compliance. Retention & Dropout Prevention:Spot disinterest early, understand challenges, and troubleshoot to keep students engaged. Fee Follow-up:Reach out to fee defaulters, understand concerns, and resolve issues to ensure timely payments. Classroom Presence:Attend assigned student sessions, observe proactively, and resolve issues that may impact satisfaction.Qualifications Bachelor’s degree in any discipline (preferably in Business Administration, Communication, Psychology, or Education). 1–3 years of experience in customer relationship management, parent engagement, academic counselling, or similar client-facing roles. Excellent communication skills in English and Tamil — both verbal and written. Strong listening, empathy, and problem-solving skills to handle parent concerns effectively. Comfort with CRM tools, MS Excel and Google Sheets/Docs Ability to coordinate across teams (coaches, operations, and accounts) and maintain timely follow-ups. A positive, patient, and proactive attitude with a passion for student progress and parent satisfaction. Willingness to work on-site from Chennai and occasionally attend student sessions. Ability to play chess and a basic understanding of chess coaching are preferred.
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Customer Relationship Executive
3 weeks ago
New Delhi, India GreenAds Global Full timeWe are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely account recharges, assisting with cross-selling and up-selling of new products, and providing post-sales support to enhance customer satisfaction and...
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Customer Relationship Executive
4 weeks ago
New Delhi, India dash and dot Full timedash and dot https://dashanddot.com/Job role - CRM & Digital Executive Location - Noida Salary - 20,000-30,000/- MonthlyRole Specifics - Day in the LifeResponses- Maintaining a fast response time and great quality over all modes of customer communication (email, chat, calls and WhatsApp).Resolving queries- Working cross-functionally to ensure customer issues...
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Customer Relationship Executive
4 weeks ago
New Delhi, India Anantam HR Full timeKey Responsibilities Build and maintain strong relationships with customers. Handle inquiries, coordinate orders, and provide after-sales support. Prepare and manage customer databases, reports, and trackers in Excel (advanced formulas, Pivot Tables, VLOOKUP, MIS reporting). Assist the sales team with MIS reports, sales data analysis, and follow-ups....
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Customer Relationship Executive
2 weeks ago
New Delhi, India Manufacturing and Distribution Industry Full time**Opening for Customer Relationship Profile** **Eligibility Criteria**: - A minimum of 06 Month -6 years’ experience. - Excellent interpersonal and communication skills/Excellent skills of - written & verbal communication. - Presentable. - Preferred from B2B industry - Superior product knowledge. - A team player with leadership skills. - Maintain a...
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Customer Relationship Executive
7 days ago
New Delhi, India Asher Global Pvt Ltd Full time**_Hiring For Customer Relationship Executive_** - Company - Asher Global Pvt. Ltd._ - Location - Shastri Nagar, New Delhi_ - About the company: -_ - We, Asher Global Private Limited, started in the years 2018, are one of the foremost manufacturers of an extensive array of Bed Sheet and Printed Bedsheets. Our offered range consists of best grade Bed Sheet,...
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Customer Relationship Executive
2 weeks ago
New Delhi, India Bridginggaps management solutions pvt ltd Full time**"HIRING FOR LARGEST ALLUMINIUM MANUFACTURING COMPANY"** We are recruiting for an experienced Customer Relationship Manager to be responsible for engaging with key customers by building and preserving trusting relationships. As Customer Relationship Manager you will constantly identify opportunities to grow the customer base and build positive relationships...
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Customer Relationship Executive
4 weeks ago
New Delhi, India dash and dot Full timedash and dothttps://dashanddot.com/Job role - CRM & Digital ExecutiveLocation - NoidaSalary - 20,000-30,000/- MonthlyRole Specifics - Day in the LifeResponses- Maintaining a fast response time and great quality over all modes of customer communication (email, chat, calls and WhatsApp).Resolving queries- Working cross-functionally to ensure customer issues...
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Client Relationship Executive
1 week ago
Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 2,40,000 - ₹ 3,60,000 per yearJob Title: Client Relationship Executive ( Freshers & Experience )Location: Delhi ( Patel Nagar)Working Days: 5.5 DaysJob Description:We are looking for a Client Relationship Executive who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills, be confident on calls, and...
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Client Relationship Executive
3 days ago
Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time**Job Title**: Client Relationship Executive ( Freshers & Experience ) **Location**:Delhi ( Patel Nagar) **Working Days**:5.5 Days **Responsibilities**: Generate leads through outbound cold calls. Explain company products/services to potential clients. Maintain and update lead records. **Requirements**: Good communication skills in...
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Customer Relationship Executive
7 days ago
New Delhi, India GreenAds Global Full timeJob Title: Customer Relationship Executive - OnboardingDepartment: Sales Location: Kochi, Kaloor Reports To: Sales Head - Vidya VS Salary Package: INR 18000 - INR 22000Job OverviewWe are seeking a proactive and customer-focused Jr. Executive – Customer Success to join our team. The ideal candidate will play a key role in supporting presales meetings,...
