Senior Manager

Job Designation: Senior Manager.

Location: Mumbai / Kolkata / Chennai.

We are looking for immediate to 30 days joiner.

Job Overview:

- We are seeking a dynamic and experienced Senior Manager, Content Technologies to lead our eLearning technology initiatives.

- The role requires a strong understanding of Learning Management Systems (LMS), rapid authoring tools, and eLearning standards.

- The ideal candidate will be responsible for upskilling the team on the latest technologies, ensuring a balanced workload among team members and project managers, and actively contributing to presales opportunities.

- Actively involved in the quality of delivery and ensuring that standard operating procedures and quality criteria are adhered to on all projects.

- Responsible for managing project quality related issues regarding the team and providing effective solutions.

- Oversees project quality and delivers effective solutions for issues relating to the team.

- Ability to engage senior stakeholders and communicate mitigation strategies effectively.

- Maintain reports and other documentation relevant to the team.

Key Responsibilities:

- Technology Leadership & Upskilling: Keep the team updated on the latest advancements in eLearning technologies, authoring tools, and industry standards.

- Conduct training sessions and workshops to enhance their technical competencies.

- Performance Monitoring & Team Management: Oversee the performance of the Content Technologies team, ensuring alignment with business objectives.

- Provide mentorship and guidance to optimize efficiency and effectiveness.

- Workload Management: Maintain a balance between team members and project managers to ensure optimal resource allocation and project delivery.

- Presales & Business Growth: Collaborate with sales and business development teams to contribute to presales efforts, including creating technical proposals, demonstrating eLearning solutions, and consulting with clients on content technology needs.

- LMS & eLearning Standards Expertise: Provide in-depth knowledge of various LMS platforms, ensuring seamless integration and compliance with SCORM, xAPI, and other industry standards.

- Rapid Authoring Tools Proficiency: Leverage expertise in tools such as Articulate Storyline, Adobe Captivate, Lectora, and others to support content development and delivery.

- Cross-Functional Collaboration: Work closely with instructional designers, developers, and project managers to ensure content technologies align with instructional goals and client requirements.

- Quality Assurance & Compliance: Ensure all eLearning content adheres to industry best practices, accessibility guidelines, and organizational quality standards.

- Automation & AI: Advancing team knowledge and skills and executing tasks using automation and AI where appropriate to remain future fit.

Required Qualifications & Experience:

- Bachelor's or Master's degree in any field.

- 8-15+ years of experience in eLearning content technologies, including at least 5 years in a leadership role.

- Strong expertise of course authoring in multiple LMS platforms (e.g., Moodle, Blackboard, Canvas).

- Hands-on experience with rapid authoring tools such as Articulate Storyline, Adobe Captivate, Lectora, and similar platforms.

- In-depth knowledge of SCORM, xAPI, AICC, and other eLearning compliance standards.

- Proven track record of mentoring and upskilling teams in eLearning technologies.

- Experience in presales support, including estimations, proposal development and client consultation.

- Strong analytical and problem-solving skills with a keen eye for detail.

- Excellent communication, leadership, and stakeholder management abilities.