Fund Services Associate

Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.

Investment Middle Office Departmental Outline:

JPMorgan Chase's Investment Middle Office (IMOS) acts as the Middle Office for our clients across a range of products, including but not limited to Listed Securities, Cash, ETDs, OTCs, Repos, Bank Loans and CFDs.

The IMOS offering deals with all stages of the lifecycle for each product from broker matching, management of the client's custodial network, lifecycle events including corporate events, ensuring timely settlement of trades and cash, management of claims and overdrafts, client / regulatory reporting and input into the production of reports sent to our client's third parties.

Third Party Reporting involves the distribution of transaction activity data to IMOS Clients' authorized third parties via scheduled transaction reports or real-time Copy SWIFT messaging:

- Transaction Reporting - IMOS supports scheduled or on demand transaction/blotter reports sent to third parties.

- Copy SWIFT - IMOS supports real-time Copy SWIFT messaging to third parties where available.

Job responsibilities

- Collaborate with global teams to ensure the successful go-live of project phases, including operational readiness.

- Develop and maintain robust standard operating procedures (SOPs), policies, and guidelines to meet corporate risk and control standards and principles.

- Build strong and interactive internal relationships with global operations partners, client services, technology, and other product teams.

- Establish solid external relationships with global custodians, fund accountants, and clients' third parties through outreach.

- Communicate effectively across multiple levels of the organization.

- Serve as a point of contact within the Global IMOS Operations team for clients and internal partners to build strong relationships, supporting key implementation activities and continued premier service delivery.

- Participate in regular client meetings and discussions related to ongoing implementation activities, managing client expectations as needed.

- Seek opportunities and take ownership of initiatives to improve service levels and efficiency for J.P. Morgan and the client.

- Engage in internal calls to enhance and expand the IMOS offering.

Required qualifications, capabilities, and skills

- Ability to analyse data and issues across a large global operating model.

- Strong problem-solving skills.

- Effective communication and partnership with key stakeholders.

- Experience in developing processes and managing their execution.

- Experience in operational process design and implementation.

- Ability to work across functions with technology, service, product, and other operations teams.

- Strong organizational and time management skills.

- Demonstrated personal initiative, ownership, and accountability.

- Effective interpersonal, relationship-building, and influencing skills.

- Proficiency in Microsoft Office, including Excel, PowerPoint, and SharePoint; experience in process flow analysis/mapping.

- Ability to work in a fast-paced, results-driven environment.

- Highly disciplined, self-motivated, and delivery-focused with the ability to work independently.

- Knowledge of Client Reporting and SWIFT messages/SWIFT network.

- Preferred qualifications, capabilities, and skills:

- Knowledge of Alteryx.

- Knowledge of project management tools, such as Monday.com

- Knowledge of the product development lifecycle.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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