Customer Service Specialist

2 weeks ago

Mumbai, Maharashtra, India NIIT Limited Full time

About the Company:

WIPRO IS HIRING for Customer Service Executive Role in US Healthcare (Voice Process)

LOCATION - Airoli (Mumbai) - US Healthcare Inbound Voice Support

Responsibilities

  • Handling inbound calls for US healthcare clients professionally
  • Providing accurate information with a touch of courtesy
  • Maintaining detailed call logs and adhering to standard procedures
  • Meeting quality, accuracy & customer satisfaction targets
  • Demonstrating exceptional listening & communication skills
  • Adapting seamlessly to rotational shifts

Qualifications

  • Open to Graduates, freshers, Undergraduates, 12th pass, or individuals with good verbal communication skills
  • Previous BPO experience is advantageous
  • PAN card required for onboarding
  • Not suitable for: B.Tech, M.Tech, BCA, MCA, MBA, Hotel Management, or similar technical/specialized degrees

Required Skills: Good verbal communication skills

Preferred Skills: Previous BPO experience is advantageous

Pay range and compensation package: Not specified

Equal Opportunity Statement: WIPRO is committed to diversity and inclusivity

Apply Now

Email: Sakshi.Thukral@niitmts.com

WhatsApp: 9871407267

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