Call Quality Auditor

NIMS University is seeking a detail-oriented Call Quality Auditor to ensure exceptional communication standards across our Admissions Counselling Team. If you have a sharp ear for quality, process improvement, and coaching excellence — we’d love to have you on board!Key Responsibilities:Monitor and evaluate admission counselling calls for quality,...

NIMS University is seeking a detail-oriented Call Quality Auditor to ensure exceptional communication standards across our Admissions Counselling Team. If you have a sharp ear for quality, process improvement, and coaching excellence — we’d love to have you on board!Key Responsibilities:Monitor and evaluate admission counselling calls for quality,...

NIMS University is seeking a detail-oriented Call Quality Auditor to ensure exceptional communication standards across our Admissions Counselling Team . If you have a sharp ear for quality, process improvement, and coaching excellence — we’d love to have you on board!Key Responsibilities:Monitor and evaluate admission counselling calls for quality,...

NIMS University is seeking a detail-oriented Call Quality Auditor to ensure exceptional communication standards across our Admissions Counselling Team. If you have a sharp ear for quality, process improvement, and coaching excellence — we’d love to have you on board! Key Responsibilities: - Monitor and evaluate admission counselling calls for quality,...

NIMS University is seeking a detail-oriented Call Quality Auditor to ensure exceptional communication standards across our Admissions Counselling Team . If you have a sharp ear for quality, process improvement, and coaching excellence — we’d love to have you on board! Key Responsibilities: Monitor and evaluate admission counselling calls for quality,...

NIMS University is seeking a detail-oriented Call Quality Auditor to ensure exceptional communication standards across our Admissions Counselling Team. If you have a sharp ear for quality, process improvement, and coaching excellence — we’d love to have you on board!Key Responsibilities:- Monitor and evaluate admission counselling calls for quality,...

Hiring Manager – Call Quality for QDegrees, Jaipur. Responsible for call audits, quality monitoring, feedback, and process improvement. Drive excellence in customer experience and support performance enhancement.

Conduct call audits, assess agent performance, provide feedback for improvement, and prepare reports. Collaborate with teams for process enhancements, ensure compliance with regulations,and integrate customer feedback to improve service quality.

Company OverviewAt GetePay, we are committed to revolutionizing digital payments through cutting-edge commerce solutions that empower businesses of all sizes. We offer an integrated platform enabling merchants to manage transactions, payments, and operations seamlessly. With a mission to streamline processes, enhance efficiency, and maintain high security...

Job Title: Manager Quality & Client ExperienceAbout the Role:Were seeking a seasoned Manager-Quality & Client Experience to anchor the Communication Center of Excellence. This role blends rigor and leadership – perform & drive call quality audits, lead a of team of auditors, and turn insights into actions that directly shape client experience.If you have a...