Call Quality Analyst

As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals. Key Responsibilities • Call Auditing: Listen to live and recorded calls to assess the quality of...

Call Quality analyst- Develop healthCall MonitoringInternational BPORotational Shifts5 days working

Roles and ResponsibilitiesConduct quality analysis of AR calls to identify areas for improvement.Review denial management processes to reduce denial rates and increase revenue cycle efficiency.Collaborate with team members to implement process improvements and optimize workflows.Monitor call center performance metrics, such as first-call resolution rate,...

Position: Quality AnalystLocation – JaipurWork Mode: Work From OfficeABOUT US: -Company Name – Technology Mindz (A Unit of Prachit Technology Services Pvt Ltd)Company Website- Location- JaipurJob Description-We are looking for a Quality Analyst to join our team and help with testing products to meet our organization's quality standards. Quality Analyst...

Hiring for QA.Languages Required (Any one):English & Hindi,Job Description:We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is worked in Sales or Banking, The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest quality standards are maintained across...

EmizenTech is HiringPosition: Quality AnalystExperience: 6 Months – 3 YearsLocation: Jaipur (Onsite)Positions- 2About Us:EmizenTech Pvt. Ltd. is a leading IT solutions provider known for delivering innovative and high-quality digital solutions across various domains. We're looking for a passionate Quality Analyst to join our growing team and ensure our...

Job Title:Quality Analyst (Manual & Automation)Location:Jaipur, IndiaExperience Required:5–6 YearsEmployment Type:Full-timeIndustry:FinTechAbout UsWe are a fast-growing FinTech company headquartered in Jaipur, building innovative financial solutions that empower businesses and individuals. We are looking for a highly motivated and self-drivenQuality...

Role & responsibilitiesThe QA will monitor inbound and outbound call and emails responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.• Conduct mock calls to associate and check their work on-call and ask some productrelated questions and analyse them.• Uses quality...

Company DescriptionMyCloudPulse Technology Pvt Ltd is a leading software consulting and development firm dedicated to being a trusted partner for organizations aiming for swift and efficient digital transformation using modern platforms. Our solutions foster growth across Digital Payment, Fintech, Healthcare, Education, eGovernance, and business sectors. We...

We are looking for a passionate and adaptable candidate who can join our team as a Quality Analyst (any; Experienced or Fresher). A key requirement for this role is **fluency in Bengali**, as you will be engaging directly with clients to ensure smooth communication and project understanding. This is a great opportunity for someone eager to build a career...