Azuga - Technical Writer - Vehicle Telematics - Hardware & Software Domain

3 weeks ago

Bengaluru, India Azuga Telematics Private Limited Full time

Were seeking a Technical Writer with 3+ years of experience, ideally gained in environments involving both hardware and software. You'll collaborate closely with Product, Engineering, and Customer Success teams to craft documentation that elevates user experiencefrom release notes to training content.


Key Responsibilities :


- Partner with Product Managers to author clear, accurate release notes that effectively communicate new features, enhancements, and bug fixes.

- Develop FAQs, user/help guides, product collateral, and internal documentation based on training sessions and engineering inputs.

- Contribute to or support API documentation efforts, translating technical details into clear reference guides or developer-facing content.

- Deliver internal or customer-facing training sessions, create tutorial materials, and empower users and teams through documentation-driven learning.


Required Qualifications :


- Minimum 3 years of technical writing experience, preferably in companies handling both hardware and software products.

- Proven ability to collaborate with Product Managers and Engineering to produce clear release notes.

- Strong experience creating FAQs, how-to guides, and other product documentation deriving from internal knowledge transfer.

- Excellent written and verbal communication, with an ability to adapt tone across audiences.

- Familiarity with documentation tools (e.g., Markdown, Confluence, CMS, Figma) and basic markup languages (e.g., Markdown, XML).


Preferred (Good-to-Have) Skills :


- Experience with API documentation, including reference guides and developer docs, using formats like OpenAPI, Javadoc, Doxygen.

- Background in training development, creating curricula or session content.

- Knowledge of telematics conceptssuch as vehicle sensors, OBD devices, IoT connectivity, fleet analytics, etc.


What We Value :


- Attention to detail and precision in technical content.


- Proactive, self-motivated, and able to manage multiple documentation projects under tight release schedules.


- Strong collaboration, especially cross-functionally with Product, Engineering, and Customer Support teams.


Education : Bachelors in Technical Communication, English, Engineering, Computer Science, or related fields.


Why This Role Stands Out :


A rare opportunity to work at the crossroads of hardware and software documentation in the vehicle telematics field a highly dynamic and complex domain.


Involvement spanning release management, documentation, and training ensures a diverse and impactful portfolio.


Chance to shape user experiences and empower both internal teams and external users through clear, high-quality content.


(ref:hirist.tech)

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